Customer Service Officer

2 weeks ago

Hampton, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Hampton Based
- Full time opportunity, or flexible to be part time working 4 days a week

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks with a full suite of banking products available to our customers. We focus locally offering old fashioned service to assist our customers in achieving their financial goals.

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02467

  • Console Operator/customer Service Representatives

    2 weeks ago

    Hampton, Australia Jasbe Petroleum Full time

    **CONSOLE OPERATOR / CUSTOMER SERVICE REPRESENTATIVE** Hospitality and Customer Service experienced staff required to work in a fast paced, Essential Service industry to offer outstanding customer service. - Has the uncertainty of COVID19 left you wondering where your career is heading? - Do you have retail, customer service, hospitality or barista...

  • Kitchen Hand and Customer Service

    6 days ago

    Hampton, Australia Copenhagen Bakery Full time

    Bakery kitchen hand and customer service. No experience required. Day shift. **Job Types**: Part-time, Casual **Salary**: From $22.00 per hour **Benefits**: - Employee discount - Free drinks - Free food Schedule: - Day shift - Flexible hours Supplemental pay types: - Tips

  • Kitchen Hand and Customer Service-weekday

    1 week ago

    Hampton, Australia Copenhagen Bakery Full time

    Bakery kitchen hand and customer service. Experience prefer but not essential. Morning shift. Monday to Friday 0600am to 0800am. **Job Type**: Casual **Salary**: From $30.00 per hour **Benefits**: - Employee discount - Free drinks - Free food Schedule: - Monday to Friday - Morning shift Supplemental pay types: - Tips

  • Customer Relationship Specialist- Hampton

    5 days ago

    Hampton, Australia Bank of Queensland Full time

    **About the Role** - Seeking passionate Customer Relationship Specialist to join the BOQ team - Flexible workplace & Collaborative Team - Owner Managed Branch Hampton Based - Full time opportunity with future career development As the Customer Relationship Specialist, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer...

  • Oshc Director of Service

    2 weeks ago

    Hampton, Australia TeamKids Full time

    Full time, permanent opportunity - $13k bonus over 2 years! - Fantastic culture with fun, support & structured 5 week induction - Above award salary and job security! 6.75 admin hours. Come and join our family! TeamKids has a full-time, permanent Director of Service vacancy in **_Hampton._** **About us** TeamKids is an employer of choice in the OSHC...

  • Clinical Funding Officer

    2 weeks ago

    Hampton East, Australia Arcare Aged Care Full time

    **CLINICAL FUNDING OFFICER |ARCARE** - Full Time Position - Registered Nurse or Enrolled Nurse - Retail Discounts on Offer - Uniform Supplied - Flexible Hours working across our Knox and Templestowe sites **About the Role** We currently have an exciting opportunity for the role of Clinical Funding Officer to assist in the management and coordination of all...

  • Accounts Administrative Officer

    4 days ago

    Hampton East, Australia Arcare Aged Care Full time

    **Accounts Administrative Officer Full Time | Arcare Head Office Hampton East** - Promotes and Supports a Healthy Work-Life Balance - Opportunities for Professional Development and Career Progression - Office Based Role - Salary:$65K + Super **Company** As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with...

  • Accounts Receivable Officer

    6 days ago

    Hampton East, Australia Arcare Aged Care Full time

    **Accounts Receivable Officer Full Time | Arcare Head Office Hampton East** - Growing organisation with job stability and rewarding work - Promotes and Supports a Healthy Work-Life Balance - Opportunities for Professional Development and Career Progression - Join a supportive team - Office Based Role **Company** As one of Australia’s leading aged care...

  • Account Receivable Officer

    3 days ago

    Hampton East, Australia Arcare Aged Care Full time

    **Accounts Receivable Officer** **Company** Arcare is a proudly family-owned aged care business that now has over 47 residences throughout Victoria, Queensland and New South Wales. Arcare has a relationship focused approach that ensures that the relationships between clients, employees, volunteers and family members are valued. This approach has been...

  • Casual Sales Assistant Hampton

    6 days ago

    Hampton, Australia Bed Bath N' Table Full time

    **Job no**: 500229 **Work type**: Casual **Store/Office**: VIC Hampton **Categories**: Retail Team Members **WHO WE ARE** Bed Bath N’ Table is a true Australian owned business success story. We are proud of our unique, privately owned family run business that has been operating since 1976 with over 180 stores across Australia, New Zealand and...