Customer Service Officer

1 week ago

Hampton, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Hampton Based
- Full time opportunity, or flexible to be part time working 4 days a week

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks with a full suite of banking products available to our customers. We focus locally offering old fashioned service to assist our customers in achieving their financial goals.

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02467

  • Console Operator/customer Service Representatives

    7 days ago

    Hampton, Australia Jasbe Petroleum Full time

    **CONSOLE OPERATOR / CUSTOMER SERVICE REPRESENTATIVE** Hospitality and Customer Service experienced staff required to work in a fast paced, Essential Service industry to offer outstanding customer service. - Has the uncertainty of COVID19 left you wondering where your career is heading? - Do you have retail, customer service, hospitality or barista...

  • Kitchen Hand and Customer Service-weekday

    3 days ago

    Hampton, Australia Copenhagen Bakery Full time

    Bakery kitchen hand and customer service. Experience prefer but not essential. Morning shift. Monday to Friday 0600am to 0800am. **Job Type**: Casual **Salary**: From $30.00 per hour **Benefits**: - Employee discount - Free drinks - Free food Schedule: - Monday to Friday - Morning shift Supplemental pay types: - Tips

  • Customer and Trading Manager

    7 days ago

    Hampton, Australia Sainsbury's Supermarkets Ltd Full time

    Customer and Trading Manager - Small SupermarketSalary: From £33,050Location: Hampton Store, Hampton, TW12 3YHContract type: PermanentBusiness area: RetailClosing date: 14 October 2025Requisition ID: 400019959Shift hoursEarly shift: 06:00 - 16:00Late shift: 14:00 - 21:00Leading in our stores:Our management teams don't just run stores - they're the driving...

  • Customer and Trading Manager

    7 days ago

    Hampton, Australia Sainsbury's Supermarkets Ltd Full time

    Customer and Trading Manager - Small SupermarketSalary: From £33,050Location: Hampton Store, Hampton, TW12 3YHContract type: PermanentBusiness area: RetailClosing date: 14 October 2025Requisition ID: 400019959Shift hoursEarly shift: 06:00 - 16:00Late shift: 14:00 - 21:00Leading in our stores:Our management teams don't just run stores - they're the driving...

  • Customer Banking Specialist

    2 weeks ago

    Hampton, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Bridgetown **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and...

  • Service Coordinator

    2 weeks ago

    Hampton, Australia Aveo Full time

    **Role overview**: Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine...

  • Community - Service Coordinator

    2 weeks ago

    Hampton, Australia AVEO Full time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let’s redefine retirement living for...

  • Oshc Director of Service

    2 weeks ago

    Hampton, Australia TeamKids Full time

    Full time, permanent opportunity - $13k bonus over 2 years! - Fantastic culture with fun, support & structured 5 week induction - Above award salary and job security! 6.75 admin hours. Come and join our family! TeamKids has a full-time, permanent Director of Service vacancy in **_Hampton._** **About us** TeamKids is an employer of choice in the OSHC...

  • Oshc Director of Service

    1 week ago

    Hampton, Australia TeamKids Full time

    Full time, permanent opportunity - $13k bonus over 2 years! - Fantastic culture with fun, support & structured 5 week induction - Above award salary and job security! 6.75 admin hours. Come and join our family! TeamKids has a full-time, permanent Director of Service vacancy in **_Hampton._** **About us** TeamKids is an employer of choice in the OSHC...

  • Accounts Receivable Officer

    1 week ago

    Hampton East, Australia Arcare Aged Care Full time

    **Accounts Receivable Officer - Full Time Role | Arcare Head Office Hampton East** - The Role is Based at our head office in Hampton East - Promotes and Supports a Healthy Work-Life Balance - Join a supportive team **Company** As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core...