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After Sales Travel Consultant

2 weeks ago

Gold Coast, Australia Ignite Travel Full time

**Job no**: 512226

**Brand**: Ignite

**Work type**: Full time

**Location**: Queensland

**Categories**: Leisure Travel & Retail

**Do you love customer service?**

Our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike. We are currently looking for an experienced **After-Sales Travel Consultant** to join our Customer Service Team. This is an excellent opportunity for experienced consultants who are looking to move away from direct sales and into a more customer-service oriented role.

**What you'll do...**
- Coordinating customer booking requirements
- Managing post-sale upgrades
- Assisting with insurance quotes
- Amending existing bookings and customer travel documentation
- Other general customer service duties

**Who you are...**
- Has a passion for travel
- Exceptional customer engagement skills
- Eager to immerse in all things touring
- Excellent customer service skills
- Great problem solving and communication skills
- A sharp eye for detail

**Let's skip to the good part...**

When joining our team, along with your salary you’ll be eligible for performance-based bonuses, ongoing industry training and personal development, all while boosting your career in an exciting and evolving industry. You’ll receive exclusive travel discounts, be awarded with monthly recognition programs and celebrations, gain access to health consultants and financial advisors, and work in a beautiful beachfront office in Broadbeach how good is that?