Housing Support Assistant

Division: Homes NSW
- Location: Coniston, NSW, AU, 2500
- Req ID: 75399

**Housing Support Assistant**

**Homes NSW | Housing Services**
**Department of Communities and Justice**
- **Location: Southern and Western District - Dubbo and Coniston**:

- **Employment type -Ongoing Opportunity available**:

- **General Clerk Grade, Base Salary range $36,668 - $71,777 pa plus superannuation & annual leave loading**:

- **Talent Pool will be created for Southern and Western District - Coniston, Dubbo and Orange**

**_ This position is open to Australian Aboriginal and Torres Strait Islander people only_**

**Your role**
- The Housing Support Assistant position is an entry level position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions.
- Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.
- This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

**What you’ll do**
- The Housing Support Assistant provides professional and a customer focused service that promotes a positive public image of DCJ and always ensures the safety and security of staff and visitors alike.

**What we’re looking for**
- We are looking someone who can provide a range of customer focused services and skills to help facilitate the following key accountabilities:

- Provide a range of routine administrative activities to contribute to the efficient and effective operation of the team/unit that support delivery of services to DCJ clients/customers.
- Process business information and contribute to the maintenance of administrative systems to ensure the flow of information is in accordance with standards and guidelines.
- Use relevant technology to prepare documentation and presentation material to support business unit managers and directors. Support the use of business unit filing systems in accordance with standards and guidelines, by creating, storing, retrieving, and tracking files to ensure the accurate and safe storage of information.
- Work and maintain regular contact with other business areas to effectively arrange meetings and manage the flow of business information

As an Identified role, this position is open only _Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people._

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the _Anti-Discrimination Act 1977_.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. **Either will be accepted**:

- Confirmation of Aboriginality form
- or
- Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

- is of Aboriginal and/or Torres Strait Islander descent, and
- identifies as an Aboriginal and/or Torres Strait Islander person, and
- is accepted as a such by the Aboriginal and/or Torres Strait Islander community.
- Download the role description.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close**Friday 25th July 2025 at 11:59pm AEST.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information