Aps Level 5

**Job Reference Number **22-RIDIV-15142

**Classification **APS Level 5

**Job Title **ICT Change Officer

**Division **Reform Implementation Division

**Branch **ICT Strategy Business Assurance Branch

**Section **ICT Change Office Section

**Location **Canberra, ACT, Brisbane, QLD, Hobart, TAS

**Status **Non-ongoing with possibility of extension

**Employment type **Full-time

**Salary Range **$79,002 - $85,437

**Security Clearance **Baseline (Protected, Highly Protected, Restricted, Confidential)***

**Contact Officer Name**:Toby Burgess
**Phone**:03 6221 1574

**Eligibility**
- To be eligible for employment with the Department of Health and Aged Care

applicants must be an Australian citizen at the time an offer of employment is made
- An applicant’s suitability for employment with Health will also be assessed through a

variety of pre-employment check processes, such as:

- Satisfactory completion of an Australian Federal Police criminal history check,

and where relevant a Working with Children and Vulnerable People Check.
- Completion of a medical declaration and pre-employment medical (where

required).
- Providing evidence of qualifications.

**Division Responsibilities**

The Reform Implementation Division (RID) supports the Department and Government to

lead reform of Australia’s aged care system through the Government’s response to the

Royal Commission into Aged Care Quality and Safety (Royal Commission). The Division

achieves this through:

- The development of evidence-based policy to support more sustainable ageing

policy and an aged care system better tailored to the needs and expectations of

older Australians.
- Oversight of the implementation of the reform agenda in line with Government

commitments.
- Lead ICT strategy and business assurance activities to achieve aged care digital

business outcomes.
- Communication, stakeholder engagement and change management to support

transformational change in the sector.

**Branch Responsibilities**

The ICT Strategy and Business Assurance Branch (ISBA) works in partnership with IT Division

to deliver improved outcomes for senior Australians. ISBA Branch is responsible for:

- Developing an overarching Digital strategy for Aged Care to leverage investment in

technology.
- Working with ICT Division on the development of new proposals and delivery of

existing programs to ensure fidelity against the strategy.

**Section Responsibilities**

The Aged Care ICT Change Office is a section within the Ageing and Aged Care Group

responsible for coordinating with business areas across the Ageing and Aged Care Group

and Health Information Technology Division (ITD) to support the delivery of any changes to

the My Aged Care Systems.

The Change Office provides support and guidance from the beginning of a proposed change

request throughout the lifecycle of the change to the delivery in a system release.***

**Key Responsibilities**

The successful applicant will be required to work collaboratively as part of a team to

manage and produce documentation to assist with release activities, including:

- Developing change management, communication and training materials.
- Developing and maintaining processes, procedures, and system instructions.
- Provide release management support.
- Preparation of communication bulletins for publication.
- Assisting the implementation of changes these activities will involve:

- Undertaking assessment of change requests and front door coordination

activities.
- Support for system releases.
- Creation and update of all user guides, Standard Operating Procedures (SOPs)

and system user guides.
- Preparation of communications bulletins for distribution to providers and

stakeholders.***

**Key Capabilities**
- Strong written, interpersonal and representational skills, with the ability to build and

maintain productive working relationships with colleagues and stakeholders.
- Strong analysis and problem solving skills, sound judgement and ability to think

strategically.
- Ability to document complex and/or technical information in a way that is relevant

to the audience.
- Strong self-management, organisation and time management skills, including the

ability to prioritise workloads and meet tight deadlines within a dynamic team

environment.
- Demonstrated ability to work productively and effectively as part of a team and lead

activities within an interdependent work plan.

**Minimum Requirements**

RecruitAbility is a scheme which aims to attract and develop applicants with disability and

also facilitate cultural changes in selection panels and agency recruitment. All vacancies for

the Department of Health and Aged Care are advertised under the RecruitAbility Scheme.

Job applicants with disability who:

- opt into the scheme
- declare they have disability, and
- meet the minimum requirements of a vacancy advertised under the scheme

are advanced to a further stage in the selection process.
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