Client Facilitator

Competitive salary with benefit of not for profit salary sacrifice options
- Great team working together
- Supportive organisation that cares for its people

**Southern Cross Care QLD is looking for a proactive and self-directed Client Facilitator based in Edens Landing to deliver a client focused service that effectively meets the customer’s needs, while promoting functional independence, wellness and lifestyle choices.**

**What We Can Offer You**:

- Competitive tax-free salary packaging options up to $ 15,990, plus an optional Meals and Entertainment card up to $ 2,650.
- Stuff support programs including individualised training, Employee Value Program and Employee Assistance Program for employees and their families
- Rewarding career working as part of a great team

**This role will facilitate home care and lifestyle packages, providing consistently high levels of service to customers through a coordinated mix of service planning, advisory, procurement, coordination and monitoring service. It will also have supervision and oversight of case management activities and services.**

**About You**:

- Case Management Society of Australian Registrations is desired
- Maintain an up to date influenza vaccination (or other such required vaccinations) in accordance with the requirements of Government Health Directives and Southern Cross Care Queensland Policy
- Qualifications in Nursing or Allied Health is desired
- Current AHPRA Nursing or Allied Health Registration is highly desired
- Current First Aid and CPR are desired
- Experience in Community Care is desired but not required
- Understanding of the Aged Care Sector and Community Program guidelines and service requirements
- Planning and organisational skills in managing self and external contacts
- Experience in the Microsoft Office suite and exposure and/or ability to acquire skills for an in-house client database system.
- Excellent interpersonal, communication (listening, written and verbal).

**Who We Are and Our Known & Loved Culture**:
At Southern Cross Care Queensland every person matters, we respect the lives and the honour of the unique stories of every resident, which guides everything we do. Our Vision is to grow communities where best lives are lived. Our mission is inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us and to work every day reflecting our values of Service, Courage and Compassion. Southern Cross Care QLD is a not-for-profit provider of quality aged care, disability care and independent living in South East Queensland. With over 1,000 employees, we provide care and services to thousands of people within their own homes or at one of our 13 Residential Care Facilities and 5 Retirement Villages