Administration Officer

2 weeks ago

Brisbane, Australia Health Personnel Full time

Supportive team
- Opportunity for Career Progression
- Work from home

**Company**:
The administration role is a vital part of the company's smooth process to ensure that clients are consistently receiving the best possible service. With you as part of the team, the clinicians can focus on what they do best

**Role**:
This is a fantastic opportunity to join a successful team of Allied Health Professionals along with their administration team. Due to expansion an opportunity has arisen for an experienced Administration Officer who can ensure a smooth running of daily admin tasks throughout the team.

This role will be based from the comfort of your own home, allowing you to maximize that work/ life balance. Close to or full time hours.

You will be the primary contact between the clinicians and the clients, as well as family members.

Main daily duties will include:

- Allocating incoming referrals
- Equipment ordering
- Client set up and management of client files
- Managing clinician communications and diaries
- Managing and maintaining excellent referrer communication
- Home care package portal/ referrer updates
- NDIS - Service agreements
- Daily office manager of incoming referrals 1-2 days

There may occasionally be some HR duties as well as orientation of new staff.
- Prior knowledge of Telegram and/or Owner Health is desirable however not essential._

**We want you to grow with the team and advance your career with us**

**What are the benefits?**
This position comes packed with benefits such as:

- Competitive hourly rate
- 0.8-1.0 FTE
- Working from home
- Supportive and award winning team
- Career opportunities, we want this to be your career, not just a job
- Full training on systems

**Who should apply?**
To be considered for this role, please see the below criteria:

- 2 years plus working in a customer service based role
- proven efficient, professional customer service, both verbal/written
- Access to home office & own computer
- QLD based
- Fantastic communication skills & attention to detail
- Advanced computer skills
- must be competent in Excel & Google Drive
- Ability to work under pressure whilst maintaining an efficient process

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