Avp - Business Development

**Position Title: Client Partner (AVP)**

**Organizational Unit: Business Development**

**Location: Australia**

**Role**:
This AVP Client Partner is a highly visible position central to the overall account engagement ownership and client management.

The role includes business growth, client management, contract negotiations, solutioning, consulting, P&L management; all focused on achieving Leading Insurance CompanyAustralia’s annual targets for client base growth, revenue, profitability, quality of delivery and customer satisfaction.

**JOB RESPONSIBILITIES**
- **Client Management and Financials**_
- Communicate with clients to understand their needs and evangelize Leading Insurance Company
- Grow Leading Insurance Company’s business by pitching its offerings to existing and prospect clients
- Build relationships with clients based on trust and respect
- Participate at Insurance events and spread the word for this Leading Insurance Company
- Function as a client advocate within this Leading Insurance Company
- Be single point of contact for client escalation for Leading Insurance Company deliverables
- Use knowledge of the market and competitors to identify, amplify and position Leading Insurance Company differentiators to drive positive expansion outcomes
- Support internal teams in keeping client contracts (SOW and MSA) current
- Assist in any billing and invoice payment issues between client and Leading Insurance Company
- Proactively flag any potential delays in invoicing and follow up with client finance for any issues
- Manage account’s budgets and profitability
- Adhere to the strategic business development framework — as set by the organization and which is part of an integrated processes, including use of the Company’s sales tools and templates to manage prospects through various sales stages — from initial engagement to ongoing planning, execution, control and close of opportunities, as required including the use of Salesforce
- **Service Delivery**_
- Coordinate engagement governance sessions with client and Leading Insurance Companydelivery teams
- Coordinate Voice of customer / NPS surveys and action plans
- Facilitate any billing and invoice payment issues between client and Leading Insurance Company. Proactively flag any potential delays in invoicing and follow up with finance for any issues.
- Schedule and coordinate governance sessions
- Be single point of contact for client escalation

**What are we looking out for?**
- 9+ years of experience in leading large insurance delivery teams and client relationship management
- Should have managed large budget engagements and revenue responsibility
- Detailed, practical understanding of insurance functions and how can Leading Insurance Company offerings alleviate their pains/challenges
- Established connections within insurer/reinsurer/broker/underwriting agency markets, and at decision making levels of insurance organizations
- Strong written and verbal communication skills with abilities and experience to close deals
- Ability to travel at least 15% of the time with occasional international trips
- Ability to work in a globally distributed environment with customers based in different international regions
- Comes with an entrepreneurial and agile mindset. Should possess excellent articulation and storytelling skills.
- A collaborator, storyteller, entrepreneur, and plays on emotional intelligence
- Embraces change as opportunity to improve

**BENEFITS**:
Compensation Structure
- Base salary
- Company laptop
- Employee benefits

**Salary**: $150,000.00 - $240,000.00 per year

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

**Speak with the employer**
+91 9567111352