Junior/trainee Sewing Machine Technician

Janome Sewing Centre is seeking an experienced and skilled Sewing Machine Mechanic to join our team. As a Sewing Machine Mechanic, you will be responsible for diagnosing, repairing, and maintaining a variety of sewing machines to ensure they operate efficiently and effectively.

**Responsibilities**:

- Diagnose, troubleshoot, repair mechanical issues with sewing machines, overlockers, embroidery machines and more.
- Repair and replace defective parts, including motors, belts, boards, gears, and needles.
- Acting as the initial escalation point for related work items.
- Work alongside other technicians for repairs to ensure safety and quality.
- Perform routine maintenance on sewing machines to prevent breakdowns and ensure optimal performance.
- Test repaired machines to ensure they meet quality standards and are functioning properly.
- Provide technical support and assistance to customers and staff regarding sewing machine maintenance and repair.
- Keep accurate records of repairs and maintenance activities.

**Requirements**:

- Proven experience as a Sewing Machine Mechanic or similar role. Experience repairing and servicing Janome, Elna, and Bernina machines is desired but not required.
- Strong mechanical aptitude and technical skills.
- Knowledge of different types of sewing machines and their components.
- Ability to read and interpret technical manuals and schematics.
- Ability to lift up sewing machines for short periods (up to 14 kgs), for short distances.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills and ability to work independently.
- Brand Certification or training in sewing machine repair is a plus.
- A Restricted Electrical Licence (REL) is desired but not required. If you do not have a REL, we will offer training and support your pathway to acquire your licence.

We are looking for an outgoing, dependable and committed team member who can take their experience and use it to drive growth and customer satisfaction as the store manager for our new Stafford location. Our Store Managers are strong and dynamic leaders who have a true passion for delivering exceptional customer service. They know that the way to success is developing and motivating their team to drive sales and deliver targets.

Engagement is important at Janome Sewing Centre, so we are looking for you to get to know the team, our customers, and our business and learn what makes them tick, so you can motivate and grow each aspect over the coming months.
- Enthusiastic drive to educate customers in sewing/embroidery knowledge.
- Excellent communication, verbal & written skills.
- Ability to communicate effectively with customers and employees at all levels.
- Sewing/Embroidery Knowledge preferred but not required.
- Ability to lift up sewing machines for short periods (up to 14 kgs), bend, kneel, stoop and stand 8-10 hours.

**About Us**:
Experienced and passionate about sewing machines, **Howard Austin’s Janome Sewing Centre **was established in 1980, with a focus on helping customers achieve their sewing dreams. The family has been in the sewing business for more than 60 years and love seeing what people create with their machines.

From the very beginning, **Janome Sewing Centre** provided superior advice, and products and services at great prices to customers; this is something we still continue to do today, without compromise.

With two storefronts, a strong digital presence and fast nation-wide shipping, we **pride ourselves on being Australia’s local sewing store**.

Pay: $25.00 - $35.00 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person