Case Coordinator

Provide meaningful and high quality care
- Come & join one of WA's largest aged care providers
- Pay less tax and enjoy the benefits of up to $18,550 salary packaging

At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.

**About the role and where you will be working**:
The Case Coordinator supports and facilitates case coordination with GPs, to increase efficiency in the delivery of quality primary, end-of-life, and palliative care (EOL&PC), and holistically improve resident outcomes and quality of life.

**We’ll also be asking you to:

- **
- Ensure that yourself and your team abide by the Aged Care Code of Conduct and NDIS Standards acting in a way that is respectful, kind, and consistent with the behaviours set out in these documents
- Responsible for the planning, management and delivery of strategic outcomes for SCC (WA)’s Strategic Plan and works collaboratively with employees to achieve those outcomes.
- Actively contributes to a culture of continual improvement, undertaking quality improvement activities aligned with the outcomes of this project and reflective of The Aged Care Quality Standards.
- Implement the Palliative Care Outcomes Program (PACOP) with a systematic approach to routine assessments that support the identification of deterioration and palliative care needs.
- Support the development of end-of-life care capacity and capability with RAC staff.

**To be considered for this role, you’ll need**:

- Demonstrated experience delivering education training programs to clinical and non-clinical staff
- Ability to support advanced care planning for residents through discussion with residents, families and GPs.
- Ability to coordinate case conferencing with GPs, resident, families and the home.
- Ability to drive change and business improvements in collaboration with key stakeholders

**Working with us**:
At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment

**How to apply**:

- A completed pre-employment health questionnaire
- Qualifications

**About us**:
Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
**Listen, Act**, **Do not give up, Work as one.**

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.

**Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.**

**For more information on the services, we provide visit: scrosswa.org.au