Dental Treatment Coordinator

eDental Perth is a privately owned Dental Clinic located 5 mins from the Perth CBD. We have been serving the Perth community (and beyond) for more than 30 years, and are still striving for growth.

Our team are highly reputed for our exceptional patient care, customer service, and quality dental treatments. With access to the latest in Dental technology such as; Trios, laser, 3D printers, milling machines, 3D radiography (CBCT), and intravenous sedation; our clinicians offer the gold standard in clinical treatments.

Our clinical support team all share the same passion and commitment to our patients and our clinic. Our diverse team each have the opportunity to showcase their talents in a supportive environment, with opportunities for growth and new and exciting challenges. Our commitment to our staff and patients can only be achieved with that of a supportive, accountable, and dedicated leader.

As the Treatment Coordinator, you will contribute to a high level patient care, particularly for dental implants, IV sedation, and complex cosmetic or restorative procedures. You will guide patients through their treatment journey, clearly explaining plans, costs, and options. You'll also act as the main point of contact for complex or multi-stage cases and be a key contributor to the transformations our patients experience.

Key Responsibilities:

• Present treatment plans with clarity and confidence, including cost discussions and follow-ups

• Manage complex or multi-phase cases with professionalism and precision

• Serve as the key contact between patients and clinicians to ensure a seamless treatment experience

• Support the business by improving patient workflows and increasing treatment conversions

• Mentor junior team members and help build a scalable coordination model

• Collaborate with management on strategy, KPIs, and growth initiatives

You'll Thrive in This Role If You Have:

• 3+ years' experience in a Treatment Coordinator or similar role

• In-depth understanding of dental treatments — especially implants, cosmetic, and sedation procedures

• Strong interpersonal and communication skills, with the ability to guide sensitive financial discussions

• A results-oriented mindset with a solid grasp of KPIs, conversions, and business metrics

• The drive to mentor, lead, and grow within a business-focused clinical environment

• Familiarity with Dental4Windows or similar practice management software

What We Offer at eDental Karrinyup

• Strategic Career Progression – clear growth opportunities with an amibitous and growing team

• Supportive Team Culture – work with experienced clinicians and a dedicated management team

• Autonomy & Ownership – run your role with independence and influence

• Continuous Learning – access to advanced training and mentorship

• Flexible Work Environment – full-time role with flexible working hours

About the Practice:

E Dental Karrinyup is a private practice located in the wellness precinct of the Karrinyup Shopping Centre. Our practice is brand new and offers the latest in Digital Dentistry with technology including; 3D x-ray imaging, 3D digital scanners, laser, and digital design techniques incorporating milling and 3D printing & fully digital with D4W, digital x-ray, 3D Scanner and CBCT/OPG on site and HiCAPS facilities available. We offer a variety of preventative, restorative and cosmetic dentistry within the clinic. Our team are all preferred providers for major health funds (provided through the practice) and are also registered with Medicare. We are preferred providers for HBF, NIB, CBHS & Smile.

Our underlying vision is to provide our patients with the gold standard in dental care. Our continued professional development with the latest in dentistry, and preferred provider ship is indicative of this approach.

Please address your CV, cover letter and references to Practice Manager