Transaction Support Associate

**Transaction Support Associate**

**Company Introduction**

GLAS is an independent provider of agency, trustee and finance administration services. We now have over
100 employees with our headquarters in London and further offices in Sydney, Brisbane, New York and
New Jersey and Paris, and manage transactions totalling more than US$50 billion.

GLAS is focused on providing streamlined solutions to complex financial transactions with the ability to work on deals which may be complex, unusual in nature, or in distress/pre or post-restructuring. We have established ourselves as a leading agent on new money and direct lending transactions, and our global footprint enables us to operate across all time zones which attracts a significant amount of cross-border work. Our clients range from SMEs to ASX100 corporates, and the transactions we work on are frequently discussed in the financial press.

**GLAS Culture**

GLAS is a leading independent and conflict free service provider. We are a market leader in the non-bank loan agency and corporate trustee market place.

GLAS is committed to providing the highest quality debt administration services. We do this by working on a global platform, providing continual premium customer service alongside a pragmatic and commercial approach.

The GLAS attitude is solution focused whilst keeping the customer at the heart of everything we do. We strive to be the best in class while maintaining professional integrity. These principals are the driving force of the GLAS ethos.

**Position Summary**

We are looking for a Transaction Support Associate to join our newly formed Transaction Support Team in
Sydney on a full-time basis. Due to significant growth a nd the need to equip the business with the right tools and support to continue to deliver our first-class products and services this is a fantastic opportunity for someone who wants to grow and develop a successful career in a busy, fast-paced environment.

The Transaction Support Team is responsible for handling and processing an array of deadline driven administrative activities in relation our portfolio corporate lending and debt capital market transactions.

The position will report to the Head of Loans who will provide ongoing support and guidance.

**Roles and Responsibilities**

You will be responsible for assisting with:

- Managing and organising the daily workload ensuring activities are performed within defined deadlines.
- Maintaining key customer contacts within a CRM system
- Assisting transaction managers with the onboarding of new entities through data input
- Assigning of new transaction bank accounts
- Establishing of new transaction bank accounts in conjunction with GLAS’s banking providers
- Assisting transaction managers with internal deal signing mechanics - printing and scanning
- Logging receipt of original transaction documentation and making the necessary arrangement to archive this offsite
- Logging receipt of original security documentation and making the necessary arrangement to store this onsite
- Establishing online secure Debtdomain workspaces for new transactions
- Creating deal specific calendar reminders and acting upon those calendar notifications
- Distributing transaction related reporting via the Debtdomain workspace
- Assisting transaction managers with deal party meeting coordination
- Preparing the GLAS contact information form ahead of any borrower initiative exercise
- Collaborating and coordinating with team members to cover all administrative tasks
- Providing exceptional service to stakeholders - including dealing with internal and external queries in a timely manner.
- In conjunction with the Head of Loans, developing processes and procedures.
- Establishing a high-quality standard within the team, particularly with regards to service delivery and exceptional attention to detail.

**Experience required**

GLAS is looking for a highly motivated first / second jobber who is proactive, a strong communicator with excellent time management and organizational skills, with the ability to make decisions with mínimal supervision. Experience or an understanding of retail or corporate lending is advantageous but not required.
Ability to build solid working relationships is desirable.

You will be in daily contact with our transaction managers, and work closely across the internal GLAS teams.
Close contact with personnel in our overseas offices will also need to be maintained given our global reach.
A can-do attitude and an entrepreneurial spirit are essential attributes.

**Personal Skills**
- High personal standards of work and dedicated to consistently providing high levels of customer service and quality work product.
- Exceptional attention to detail.
- Highly organised and adaptable.
- Excellent time management skills and the ability to effectively work to a tight deadline.
- Adaptable with a can-do attitude.
- Ability to work collaboratively in a team environment.
- Ability to work a