Registrar/deputy Registrar/office Manager/team

Division: Courts Tribunals and Service Delivery- Location: Parramatta, NSW, AU, 2150- Req ID: 70791**Registrar/Deputy Registrar/Office Manager/Team Leader**

**Location - Greater Metro and Metro Regions**

**Employment type - Ongoing and Temporary - Full Time and Part time**

**Salary - $93,295.00- $102,941.00 PA, Plus Employers Contribution to Superannuation and Leave Loading**

**Your role**

The role supervises a team to meet statutory and administrative obligations and deliver high quality and professional services to clients.

The role promotes a working environment that values ethical behaviour and good performance to achieve quality service delivery outcomes and organisational objectives.

The role may be a Registrar or Deputy Registrar in a court registry and will be required to supervise a small team and effectively allocate resources to meet the Department’s requirements. The role may be required to perform some quasi-judicial and procedural functions.

**What you’ll do**
- Supervise staff and allocate resources to ensure registry standards are met and quality services are delivered to clients.
- Implement procedures and training to ensure staff are adequately skilled and informed of procedural and legislative changes to ensure best practice and standards in the delivery of quality services to clients.
- Provide advice and report to senior management on the registry’s operations and contribute to the development of procedural changes that enhance client service and/or improve efficiency
- Contribute to the development and implementation of initiatives that aim to improve work practices.
- Adapts to work in different jurisdictions.
- Promotes Equal Employment Opportunity, Cultural Diversity and Workplace Health and Safety and provides an environment in which individual employees and their skills are valued and respected

**What we’re looking for**
- Managing, developing, and motivating staff in a busy, changing and complex work environment.
- Implementing training for staff to ensure they are kept up to date with procedural and legislative changes so that an accurate and informative service is provided to clients.
- Contributing to projects that aim to improve client service and/or improve efficiency whilst managing the day-to-day operations of the registry.
- Represent the organisation in an honest, ethical and professional way.

Download the role description.

Information about accepting a role with Court Services and the potential hazards.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Targeted Question 1 What feedback mechanisms, aside from performance management, have you used to make sure your work, or the work of your staff, is on target? Describe them in detail.
- Targeted Question 2 Describe a time when one of your colleagues was not providing service according to the division’s standards. What did you do and what was the outcome?

**Applications close **22 November 2024 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.