Virtual Account Manager

**Work type**:
Full-Time (Permanent)**Location**:
Perth**Job type**:
Sales & Business Development**Applications close**:
**Virtual Account Manager - Corporate**:

- **Perth based position**:

- **Permanent role**:

- **Ready to take your B2B sales expertise to new heights?**

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

The Virtual Account Manager plays a pivotal role in bringing Virgin Australia’s Value Proposition to life for resourced focused mid-to-large corporate partners.

In this dynamic and influential role, you’ll own and manage a virtual portfolio of contracted corporate partners, fostering long-term relationships that drive retention, growth, and shared success, while also ensuring every partnership unlocks our unrivalled value, priority perks and seamless experiences. You’ll bring your analytical mindset to the table and dive into complex data, tracking industry trends and identifying key areas of opportunity to drive value. You’ll package insights into engaging and concise virtual business reviews, that deliver on our partnership promise to add real value.

**What you’ll be doing**
- Establish and nurture partnerships with corporate customers through proactive and regular engagement with stakeholders at all levels
- Deliver compelling insights using data analysis and market research to inform procurement strategies and strengthen Virgin Australia’s Value Proposition
- Collaborate closely with Travel Management Companies (TMCs) to ensure seamless alignment between mutual customer goals, travel policy compliance, and Virgin Australia’s offering
- Identify areas of opportunity for each partner on a regular basis, setting a clear action plan to deliver promised value while unlocking additional revenue for Virgin Australia Group
- Actively contribute to the wider Sales team by sharing insights, collaborating on opportunities, and engaging with broader industry contacts.

**You’ll be great in this role if you**
- A natural flair for building trust and rapport, whether it’s over video or face-to face
- Proven experience in B2B sales, with the ability to translate complex data into actionable strategy
- Travel Industry or aviation experience would be highly regarded but not mandatory
- Advanced PowerPoint presentation skills and strong negotiation skills with the ability to influence behaviour
- A customer-first mindset, matched with commercial acumen and a drive for delivering measurable results.
- Strong stakeholder management skills, with the confidence to engage and influence at all levels.

**We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to)**:

- Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
- A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
- One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty and wellness services
- Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
- ‘Dress for Your Day’ - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

**When everyone is included, everyone wins**

**Ready to apply?**

We’re ready to hear from you.