Sales & Guest Experience Coordinator

1 week ago

Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Mill Park Leisure Centre - Mill Park VIC 3082**
- Are you passionate about promoting aquatic and leisure activities to the community?
- Do you possess the skills and ability to build, develop and lead an enthusiastic team?
- A generous remuneration package including incentives to attract the right applicant
- Train and develop frontline staff to meet sales targets, and deliver exceptional guest experiences in line with Belgravia Leisure’s Guest Experience Charter
- Meet the set new member and growth targets on a daily/weekly/monthly basis
- Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
- Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
- Assist in lead generation through digital and traditional marketing activities
- Conduct tours of the centre/facility as necessary with the outcome to turn a prospective member/guest to an ongoing member of the facility
- Set rosters in line with the business budgets
- Attending and participating in centre senior leadership meetings and projects
- Compiling and presenting monthly reports

Skillset
- Experience in a sales and customer facing environment
- Experience leading teams in the health, fitness, leisure or recreation industries is highly regarded
- A solid understanding of business needs and processes as pertaining to KPIs, budgets and service standards
- Experienced in motivating teams to reach targets
- A people person with exceptional interpersonal skills
- Experience in using social media platforms
- Flexible to work days/evenings and weekends
- National Police Check and Working with Children Check
- First aid and CPR
- Experience in team leadership, training and development

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

**We’d love to hear from you**

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Guest Experience Officer

    1 week ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Great career paths and development with an entrepreneurial organisation - Multiple positions available - Enjoy a great work / life balance with mornings, evenings and weekend shifts This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave...

  • Guest Experience Officer

    7 days ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Thomastown Recreation & Aquatic Centre - Thomastown VIC 3074** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess outstanding people skills with the ability to generate leads? - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service? - Enjoy a...

  • Loan Variations Officer

    2 weeks ago

    Parramatta Park, Queensland, Australia AMP Full time

    OverviewAMP Parramatta, New South Wales, AustraliaJoin to apply for the Loan Variations Officer role at AMP.Get AI-powered advice on this job and more exclusive features.AMP is a long-standing bank that supports customers across banking, super, retirement and finances. We help people see and make more of their financial potential, so that they can create...

  • Loan Variations Officer

    5 days ago

    Parramatta Park, Queensland, Australia AMP Full time

    AMP Parramatta, New South Wales, AustraliaOverviewJoin to apply for the Loan Variations Officer role at AMPAMP Parramatta, New South Wales, Australia4 days ago Be among the first 25 applicantsIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new...

  • Service Excellence Officer- Collections

    2 weeks ago

    Parramatta Park, Queensland, Australia AMP Full time

    Overview Service Excellence Officer - Collections & Hardship at AMP, Parramatta, New South Wales, Australia. Help people create their tomorrow, while you create yours. We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of...

  • Hardship Officer

    1 week ago

    Parramatta Park, Queensland, Australia AMP Services Full time $90,000 - $120,000 per year

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Fraud Analyst

    1 week ago

    Parramatta Park, Queensland, Australia AMP Full time $90,000 - $120,000 per year

    Job Description:How you'll make an impactMonitor transaction alerts and reports to identify any unusual activity and conduct detailed investigations, including any required escalation to the financial crime team Proactively identify trends through data analysis and share findings with senior fraud managers and leadership as and when required Work to a high...

  • Guest Experience Manager

    1 week ago

    Uluru National Park, Australia The Travel Corporation Full time $90,000 - $120,000 per year

    Guest Experience Manager - AAT KingsLocation: Ayers Rock / YularaAbout the roleFor over 100 years, AAT Kings has been sharing the very best of Australia and New Zealand with travellers from around the world. Based in Yulara, right on the doorstep of Uluru, our Guest Experience Manager leads the frontline team responsible for welcoming guests, assisting with...

  • Guest Services Coordinator

    1 week ago

    Mosman Park, Australia Land's Edge Foundation Full time $27 - $45 per year

    Company: The Land's Edge Foundation - Harbour LodgeJob Location: Chowder Bay (Mosman), NSWTerms of Employment: Full-time and casual positions availableHourly rate: $27 - $45 p/h (depending on terms of employment / days worked)Start Date: ImmediateGuest Services Coordinator – Casual & Full-TimeDo you remember your school camps — bunk beds, late nights...

  • Accor Guest Experience Specialist

    4 days ago

    Parramatta Park, Queensland, Australia beBeeHospitality Full time $58,000 - $74,000

    At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued.We are a true international brand with over 4,000 properties across 90 countries.This role offers the opportunity to be part of a dynamic team that is passionate about delivering unforgettable experiences for our...