Application Support Specialist

2 days ago

Melbourne City Centre, Australia Transurban Full time

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

About the role

We’re seeking an Application Support Specialist to provide operational support to Transurban’s core Tolling system, a critical element of the business that enables roadside transactions to be constructed into trips. which are then rated and allocated to an account for billing.

As our Application Support Specialist, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging, and exciting work.

This is a 12-month contract role, based in Melbourne CBD

Day-to-day, you will:

- Perform 24/7 on call duties on a rostered basis and perform after hours work as required.
- Proactively monitor billing system and perform daily/periodical health checks.
- Log service requests in the IT Service desk system and ensure they are maintained with accurate, complete and up to date information.
- Ensure customers are kept informed of the status of their requests.
- Contribute in the continuing development of IT Operations processes, procedures, standards and methodologies

This role will suit someone with a curious mind and transferrable skills and experiences, including:

- Skills using scheduling tools such as Jenkins, CA Workload Automation.
- Technical support experience in Linux/UNIX, client/serve and networking environments with proficiency in the use of related diagnostic tools.
- Experience in monitoring tools such as Splunk, Oracle Enterprise monitoring.
- Knowledgeable in AWS Services
- Exposure to Oracle RDBMS and Microsoft SQL Server
- Able to handle the challenges of a varied role in a dynamic organisation.
- Ability to identify tasks and activities required to meet customer requirements and to set goals and priorities in line with business objectives.

With a career at Transurban, you’ll enjoy a range of benefits, including:

- A range of flexible working options
- Learning and development opportunities to support your career interests
- Health and wellbeing support—access to Headspace and EAP program, wellness facilities, and more
- Through our contingent partner, you will have access to novated car leases and a contractor benefits program
- Social activities and groups

We offer a range of flexible working options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

Job Type:
Contingent - Position Managed

Closing Date:
16-Feb-2025 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VIC

  • Application Support Analyst

    2 weeks ago

    Melbourne City Centre, Australia Peoplebank Full time

    Location: - Melbourne CBD- Job Type: - Contract- Posted: - about 5 hours ago- Contact: - Abuk Mawn- Discipline: - SAP / ERP / CRM - Reference: - 259242One of our **Government clients** is seeking an experienced **Application Support Analyst** for an initial **12 month contract**. **Key Responsibilities**: - Perform validation on complex business problems...

  • Technical Application Specialist

    2 weeks ago

    Melbourne City Centre, Australia Davidson Group Services Full time

    **About the Company** Davidson have partnered with an iconic Australian brand to find a Senior Applications specialist to play a critical role within their Technology Team. Positioned all across Australia, you will have the opportunity to work on a National role out, improving the lives of residents and visitors in every state / territory. **About the...

  • Specialist Applicator

    4 days ago

    Darwin city centre, Northern Territory, Australia Duratec Full time $80,000 - $120,000 per year

    Concrete repair and waterproofingVarious projects across DarwinNationwide ASX listed contractorJoin our Northern Territory division as a specialist applicator on a variety of ongoing FIFO and local projects.You will be responsible for a variety of duties such as;Concrete remediation and repairsFormwork preparation and installationSteel fixingEpoxy...

  • Application Support Specialist

    2 weeks ago

    Melbourne, Australia Xplor Full time

    **Company Description** At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With...

  • Application Support Specialist

    2 days ago

    Melbourne, Victoria, Australia Xplor Technologies Full time $60,000 - $90,000 per year

    Company DescriptionAt Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor...

  • Application Support Specialist

    2 days ago

    Melbourne, Victoria, Australia Xplor Full time $60,000 - $90,000 per year

    Company Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor...

  • Application Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Bapcor Limited Full time $80,000 - $120,000 per year

    10-month fixed-term contractAbout UsYou may not have heard of Bapcor, but you will know our brands. We're Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions and – through our businesses like Burson, Autobarn, Midas, Truckline and Baxters – are inside cars, on four-wheel drives and all over trucks.In joining...

  • Application Specialist

    4 days ago

    Melbourne, Australia Granite Consulting Full time

    Flexible working arrangements - Friendly fast paced working environment - Melbourne based permanent opportunity **Join a Leading Healthcare Provider as an Application Specialist in Melbourne!** Our recruitment company has partnered with a prestigious hospital operator and healthcare provider, and we are seeking a talented Application Specialist to join...

  • Application Support Specialist

    2 days ago

    Melbourne, Victoria, Australia Xplor Full time $90,000 - $120,000 per year

    Company DescriptionAt Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor...

  • Application Specialist

    2 weeks ago

    Melbourne, Victoria, Australia InterSystems Full time $80,000 - $120,000 per year

    Job SummaryThe Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. Spending up to 50% of their time working directly...