Ground Operations Agent

3 days ago

Sydney, Australia Qlub Full time

**Ground Operations**

Sydney (AU), In Person

**About Qlub**:
Qlub is a global FinTech start-up revolutionising payments in restaurants and cafes Unlike any other player in the Australian market, Qlub patrons can still order from the waiter and enjoy the full dine-in experience. The touch point we focus on allows us to pay and split bills in a matter of seconds with ZERO wait time.

Qlub has raised US$17 million in seed round investment and has successfully launched in Brazil, Dubai, India, Japan, and Singapore. Now it’s time for Australia

**About the Role**:
As one of the first members of our Australian ground operations team, you will help define the success of our business by representing Qlub across two key divisions. This is a unique opportunity to develop your breadth of knowledge in a dynamic, fast-growing company and to define the future of payments, in restaurants and beyond.

As a member of our ground ops team, you will receive exceptional sales and operations training enabling you to support our respective Heads of Department.

For those hungry enough to develop into management, we offer personalised career roadmaps so you can grow alongside our business.

**Responsibilities**:
1. Sales - Join our growing team by pitching to restaurant owners and helping us scale across territories.

2. Operations - Help our team integrate our payment solutions with restaurant operations and provide product feedback & insights.

3. Work with cross-functional teams, including tech and product, to achieve common objectives for acquiring new restaurants and driving product adoption.

Join our ranks and redefine your career path

We'd love you to have:

- An entrepreneurial mindset, with passion and motivation to make an impact in a fast-growing start-up
- Strong verbal and written communication skills
- A process-oriented mindset
- 1+ year of experience in hospitality or customer facing roles
- Tertiary degree or diploma in hospitality management or a business related field preferred

It would be an added bonus if you have:

- Experience in sales or operations
- Exposure to a fast paced work environment
- Self-sufficient and reliable
- Tech savvy

Why join Qlub?
- Complimentary meals redeemable daily at Qlub partnered restaurants - capped at $30
- The opportunity to work closely with the heads of departments with exceptional training and career development pathways
- The opportunity to be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a large organisation
- Work across multiple functions and gain insights on sales, operations, and technology on a global scale.
- You will also get to visit a ton of restaurants and enjoy their food : )

**This role requires travel**

**Job Type**: Casual

**Salary**: $32.00 per hour

**Benefits**:

- Free drinks
- Free food

Schedule:

- Flexible hours

Supplementary Pay:

- Commission

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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