Assistant Store Manager

16 hours ago

Kotara, Australia Oscar Wylee Full time

**_Receive 2 x free prescription eyewear per calendar year to keep you on trend _**

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand, and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique, and fashionable product to all.

We are an ambitious, solutions-focused, and energetic group passionate about making a positive difference in communities needing access to this important service. Our in-house designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

**About the role**

Our Assistant Store Managers support our Store Managers to oversee the day-to-day operation of the retail arm of our service and ensure compliance with company policies and procedures, particularly when the Store Manager is not on shift.

Assistant Store Managers collaborate closely with our Optometrists to deliver a superior customer experience. They set a positive example for our store team members who also rely on their ability to resolve less complex problems.

**About the person**

This role suits a range of people including those who work in the retail and healthcare industries. Optical industry experience is helpful, but not essential. We are looking for effective and caring leaders who are organised, able to think on their feet, and make good decisions that support the continued growth of our brand. Other requirements:

- Minimum 3 years of strong experience in customer-facing roles involving sales.
- Experience supervising other workers and delivering on-site training to junior members of a team.
- Ability to demonstrate the skill of building meaningful and long-term relationships with customers.
- Collaborative and consultative teamwork and leadership style.

This is a great organisation for someone looking to continue to grow beyond a customer-facing role and we are often able to support relocation to meet the work-life needs of our staff.

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