Strategic Account Manager, Fmcg

4 days ago

Sydney, Australia Amazon Full time

DESCRIPTION

Join our growing team at Amazon Australia and help shape the future of online shopping while collaborating with innovative businesses to enhance the customer experience. As a Strategic Account Manager, you'll build meaningful partnerships and drive strategic growth in our Consumables category.

There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.

Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.

Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.

This position requires full-time in-office presence 5 days per week at our CBD location.

Key job responsibilities
- Develop and nurture relationships with strategic partners to enhance their success on Amazon
- Create and implement growth strategies based on market analysis and customer insights
- Guide partners in optimizing their use of Amazon tools and services
- Analyze performance metrics and identify opportunities for improvement
- Lead program initiatives within the Consumables category

A day in the life
Your role will involve building relationships with key partners, analyzing market trends, and developing strategies to enhance the customer experience. You'll collaborate with cross-functional teams, participate in strategic planning sessions, and help partners optimize their presence on Amazon's platform.

About the team
We are a collaborative and supportive team focused on creating exceptional shopping experiences for Australian customers. Our inclusive culture encourages creative thinking and continuous learning. Working from our centrally located CBD office or remotely, we foster an environment where diverse perspectives are valued and innovation thrives.

BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- Strong analytical and problem-solving capabilities

PREFERRED QUALIFICATIONS
- Experience in e-commerce or retail industry

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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