Peer Support Coordinator

Exciting new opportunities at The Way Back support service - Penrith Nepean Blue Mountains
- Be part of a supportive multi-disciplinary team
- Competitive salary + NFP salary packaging benefits + staff discounts

**About us**:
We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

**Our service**:
The Way Back Support Service is a non-clinical peer support program offering up to 3 months of support for people who have recently attempted suicide or experienced a suicidal crisis. It is built on personal connection and integration with community services.

**On Offer**:

- Based in Penrith, NSW with travel up to Katoomba and through the Lower Blue Mountains. Access to pool car.
- SCHADs Level 4 plus Super
- Salary packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Leave loading at 17.5%
- Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
- Paid parental leave
- One paid wellbeing leave day per year
- Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
- Excellent training & career development

**Role Overview**:

- Provide direct and personalised assistance to consumers who have survived a suicide attempt or are experiencing a suicide crisis by providing referrals and linking with appropriate services, monitoring and reporting progress.
- Use personal lived experience of mental health recovery to connect with consumers and provide support in a recovery-oriented, person-centred, and strengths-based way.
- Provision and documentation of mental health assessments, including completion of support planning, safety planning and mandatory reporting as required.
- Consultation, liaison and linkage with internal and external service systems to provide a full range of tailored supports, including collaboration with Hospital and LHD Mental Health teams.
- Provide regular, flexible, peer support to consumers, and assist them to review their needs and resources and monitor activities identified in Individual Support Plans and Safety Plans.
- Routinely perform Outcome Measures as per the Stride Outcome Measure Framework, and facilitate other reporting, feedback and research activities as required.

**Requirements**:

- Minimum of a Certificate IV in a Community Services related discipline (ideally Peer Work)
- Hold, or be willing to work towards, a Certificate IV in Peer Work and complete Safe Story Telling training or similar as identified by Stride
- Personal lived experience of suicide or suicidal crisis recovery and proactivity in managing wellbeing; or lived experience of supporting a loved one
- Minimum 2 years’ experience working with people at risk of suicide, and supporting people with mental health challenges
- Ability to think and act calmly and deal sensitively with distressed people
- Demonstrate effective listening, communication skills, and empathy
- Demonstrated problem solving and organisational skills
- Ability to work autonomously, but also as part of a multi-disciplinary team
- Understanding of the principles of duty of care, rights to privacy and confidentiality
- Commitment to professional development and willingness to participate in training as required
- Basic computer skills including record keeping, case note and data entry
- Must be eligible to apply/currently hold a WWCC
- Current Drivers License

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Applications will be viewed and actioned upon receipt, with a final closing date of**:20th July 2025.**

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