General Manager

**Put the World on Vacation**

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

**GO BEYOND WHAT’S BEEN DONE BEFORE**

At Wyndham Destinations, you’ll be part of a team that believes change can lead to exciting new destinations We are seeking a dynamic and motivated General Manager to lead our Surfers Paradise team.

This is a fantastic ‘hands on’ opportunity for an experienced Manager with proven operational knowledge and experience as well as the ability to effectively interact with and service guests.

This General Manager role is responsible for the daily operational success of the hotel. This position interacts with Club Wyndham Owners, guests, apartment owners, all hotel departments, vendors, the community and the corporate office.

**How You’ll Shine**

To be successful in this role, you will have:

- You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
- Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
- Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, revenue and yield management.
- Ability to build strong relationships with key internal and external stakeholders including Body Corporate
- Proven experience in driving and achieving top line revenue and bottom line results
- Eye for detail and an analytical mind
- Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
- Experience in the Sales and Marketing of accommodation
- Strong Revenue Management skills
- Effective leadership, organisational and interpersonal communication skills
- An open door policy with the ability to train, coach, counsel and develop employees

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- professional development funding
- discounted hotel stays across Australia, Fiji, New Zealand
- subsidised private health cover upon successful completion of probation

**Where You’ll Begin Your Journey**

Positioned in the heart of the Gold Coast, Club Wyndham Surfers Paradise is a hotel boasting one of the world’s most vibrant coastal locations. The resort is ideally positioned for guests to be able to explore kilometres of sun-kissed, sandy beaches, lush hinterland, theme parks and exquisite dining, and stay at the best self-contained accommodation in Surfers Paradise. It is little wonder the Gold Coast is widely known as Australia’s playground.

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

**A Place for Everyone**

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.