Reception Supervisor

We are seeking an experienced and highly organized **Reception Supervisor** to lead our front-of-house reception team. This pivotal role ensures the smooth and professional operation of our reception area while maintaining high standards of customer service, team coordination, and administrative support.

**Key Responsibilities**:

- Daily reception operations, ensuring excellent customer service is delivered at all times
- Train, support, and lead the reception team, including scheduling and performance oversight
- Ensure reception area is clean, welcoming, and fully stocked
- Assist with event bookings, guest check-ins, and general enquiries
- Monitor and improve front desk procedures for efficiency and service quality
- Liaise with management and other departments to ensure seamless communication and workflow

**Requirements**:

- At least 1 year experience in a reception or administrative role
- Excellent written and verbal communication skills
- Outstanding organizational and multitasking abilities
- Friendly, professional, and customer-focused attitude
- Ability to handle sensitive information with discretion

**Preferred**:

- Previous supervisory or team leader experience
- Experience in a leisure, hospitality, or customer service environment

**Job Types**: Part-time, Casual

Pay: From $28.00 per hour

Expected hours: No less than 20 per week

**Experience**:

- admin/reception: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 11/08/2025