
Quality and Evaluation Support Officer
2 weeks ago
**Overview**:
**Work Type**:Ongoing - Full-time
**Salary**: Salary not specified
**Grade**:Grade in advertisement
**Occupation**:Administration
**Location**:Melbourne - Eastern suburbs
**Reference**:VG/1879787
Location | CFA HQ Burwood East
Full Time| Ongoing
PTA 3 | $73,029 pa (plus 12% superannuation)
- Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?
- We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
- With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
- To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.
**About the Role**
- The Quality and Evaluation (Q&E) Support Officer provides essential administrative and compliance support to ensure CFA's Quality Management System, Operational Doctrine and Training and Training meet Registered Training Organisation (RTO) standards. Working closely with the Q&E team, this newly created role is responsible for ensuring processes are followed, documentation meets quality requirements, and validation and assurance activities are completed efficiently.
- This is a fantastic opportunity to contribute to strengthening CFA's Registered Training Organisation (RTO) by supporting our Q&E team. In this role, you'll help ensure robust governance and compliance practices are in place, with a strong focus on enhancing the member experience. You'll play a key part in shaping the quality of our training and operational standards, supporting continuous improvement initiatives, and working within a collaborative, purpose-driven team committed to community safety.
- Strong administrative skills with experience preparing professional documents, correspondence and reports
- Excellent attention to detail, accuracy and thoroughness in all tasks
- Strong communication and interpersonal skills to build stakeholder relationships
- Proven ability to provide administrative support to a team or department, working proactively with mínimal supervision
- Effective team player with a collaborative approach
- Analytical skills to identify and drive continuous improvement initiatives
- Proficiency with MS Office, database and knowledge of financial systems an advantage
- Experience working in a training or RTO environment will be highly regarded
- If you're seeking a challenging, permanent administration role, looking to develop your career in a governance and compliance environment, or currently studying your TAE qualification, with a strong interest in training governance and enhancing the member experience, this could be the ideal development opportunity for you.
**_ A detailed position description is attached._**
**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways
**Your Application**
**Pre-employment Checks**
- Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.
**CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.**
**Applications close: 11:59pm 2 September 2025.**
- Applications close Tuesday 2 September 2025 at 11.59pm
Posted
- 19 August 2025
-
Quality And Evaluation Support Officer
2 days ago
Melbourne, Victoria, Australia Buscojobs Full timeDo you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with...
-
Quality Assurance Officer
2 weeks ago
Melbourne South Eastern Suburbs, Australia Dynamic Staffing Solutions Full time**Quality Assurance Officer** - Day Shift - Monday to Friday 9am - 5pm - $70k - 90k + super - Based in Carrum Downs **About Us** Located in Carrum Downs, this business is proudly Australian-owned and dedicated to crafting top-quality powdered and liquid milk products. They specialise in a variety of dairy products designed for all age groups, from babies...
-
Quality Officer
2 weeks ago
Melbourne Eastern Suburbs, Australia CSG Talent Full time**Quality Officer** **The Role**: The opportunity is for an experienced Quality Officer /Quality Administrator to join an Australian-owned, industry-leading company. Play a key role in ensuring that products and services meet or exceed customer expectations and comply with industry standards. **Job Title**: Quality Officer **Company**: Australian-owned,...
-
Manager, Evaluation
6 days ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full timeOngoing, full time role in Melbourne's CBD - Lead a team providing essential evaluation to the Department and its stakeholders - Salary banding of $138,631 - $185,518 plus superannuation The Department of Justice and Community Safety (department) provides a range of government programs and services which focus on improving community safety, victim services,...
-
Quality Manager
2 weeks ago
Melbourne Eastern Suburbs, Australia Anglicare Victoria Full timeFixed term full time|based at BoxHill|with the leading provider in VIC - A lead role part of the management team, improving, developing and evaluating - Your passion is for investigation, legislation, quality improvement & better outcomes **Your role**: Develop, implement and evaluate an annual Regional Quality Work Plan designed to realise and complement...
-
Principal Evaluation Officer
2 weeks ago
Melbourne, Victoria, Australia Justice Department Full timeGet AI-powered advice on this job and more exclusive features.Lead the delivery of complex evaluations and reviews of the departments.Ongoing, Full-Time opportunity to work with a high-performing and passionate team.About This RoleLead the delivery of complex evaluations and reviews of the departments.Ongoing, Full-Time opportunity to work with a...
-
Principal Evaluation Officer
2 weeks ago
Melbourne, Victoria, Australia Justice Department Full timeGet AI-powered advice on this job and more exclusive features.Lead the delivery of complex evaluations and reviews of the departments.Ongoing, Full-Time opportunity to work with a high-performing and passionate team.About This RoleLead the delivery of complex evaluations and reviews of the departments.Ongoing, Full-Time opportunity to work with a...
-
Evaluation Projects Officer
2 weeks ago
Melbourne, Victoria, Australia Lighthouse Foundation Full timeLead the project coordination of a proof-of concept study evidencing Lighthouse Foundation's Model of Care within our Family Support (Kinship Care) program.WHO ARE WE?Lighthouse Foundation provides homes and therapeutic care programs to children and young people impacted by long-term neglect, abuse, and homelessness. Our focus is to create caring communities...
-
Evaluation Projects Officer
2 weeks ago
Melbourne, Victoria, Australia Lighthouse Foundation Full timeLead the project coordination of a proof-of concept study evidencing Lighthouse Foundation's Model of Care within our Family Support (Kinship Care) program.WHO ARE WE?Lighthouse Foundation provides homes and therapeutic care programs to children and young people impacted by long-term neglect, abuse, and homelessness. Our focus is to create caring communities...
-
Evaluation Officer
2 weeks ago
Melbourne, Australia Department of Health Full timeLocation: Melbourne | CBD Job type: Full time / Ongoing Organisation: Department of Health **Salary**: $76,817 - $93,275 Occupation: Policy Reference: VG/DHSP/1824925 The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting...