Guest Experience Officer

12 hours ago

Torquay, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Park**

Located less than one kilometre from the Torquay Foreshore, Torquay Beach and The Esplanade, this is one destination best explored on foot, with local shops, cafes and restaurants on the holiday park’s doorstep. While the coastline might be the main attraction with over 20 beaches and coves to explore in the Torquay region, the holiday park gives you plenty of excuses not to leave with a solar-heated swimming pool, heated spa and landscaped gardens

**Responsibilities**
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems

**You bring**:

- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker

**Culture and Benefits

  • Guest Experience Officer

    2 weeks ago

    Torquay, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    2 weeks ago

    Torquay, Australia Ingenia Communities Full time

    **WHERE YOU BELONG, AND YOUR CAREER GROWS** At Ingenia Communities, we’re building more than just places to live — we’re creating communities where people belong. As a leading owner, operator, and developer of lifestyle, rental, and holiday communities across Australia, we take pride in the positive impact we make in the lives of our residents,...

  • Guest Experience Host

    2 weeks ago

    Torquay, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Guest Experience Host

    4 days ago

    Torquay, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Guest Experience Host

    2 weeks ago

    Torquay, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Guest Experience Host

    4 days ago

    Torquay, Queensland, Australia Travel + Leisure Co. Full time $60,000 - $80,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Guest Experience Host

    3 weeks ago

    Torquay, Queensland, Australia Wyndham Destinations Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Maintenance Officer

    3 weeks ago

    Torquay, Queensland, Australia RACV Full time

    OverviewRACV Torquay Resort, Victoria — Permanent Full Time Position. Discounts on RACV Products and Resorts.Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.Located on Victoria's Great Ocean Road, RACV Torquay Resort is...

  • Maintenance Officer

    2 weeks ago

    Torquay, Queensland, Australia RACV Full time

    OverviewRACV Torquay Resort, Victoria — Permanent Full Time Position. Discounts on RACV Products and Resorts.Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.Located on Victoria's Great Ocean Road, RACV Torquay Resort is...

  • Maintenance Officer

    2 weeks ago

    Torquay, Australia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...