Connecting Women to Telco Trainee Customer Field

Job Expectations
- nbn is seeking to attract more women to join our ACCOM award winning Customer Field Technician Traineeship Program, to promote the right capability and to increase the gender diversity of our operations teams, for the benefit of our workforce, customers, and communities.

Our Field Service teams are nbn’s professional, trusted, and essential customer facing workforce. They’re the friendly faces, confident voices and skilled hands working on our network and in communities every day. Our Trainee Customer Field Technicians are an integral part of these teams, and learn, develop, and build skills as they turn their passion into practice every day. Contributing to something important and lasting, a network that spans our country, bringing unlimited possibilities to Australian homes and businesses.

As a Trainee Customer Field Technician, you will:
- Work in the field helping to connect customers to the internet-
- Be employed on a permanent full-time basis with leave entitlements-
- Work towards a Cert III in Telecommunications Technology over the 12-month traineeship-
- Be supported by experts in the field to complete your traineeship, learning how to be a Customer Field TechnicianYou will be rewarded with:
- An award winning traineeship program where you will get paid while you learn-
- Competitive Salary of $71,116 inclusive of Superannuation-
- Working primarily in the field, learning on the job alongside our many experts-
- Achieving a nationally recognised qualification, paid for by nbn-
- Embarking on a versatile and valuable career steppingstone-
- An nbn work vehicle and all the tools, clothing and safety equipment you need-
- Being part of an inclusive work culture that prioritises balance and wellbeing, and-
- 18 weeks of paid parental leaveYou’ll experience a diverse and dynamic working environment where no two days out in the field are alike. Supported by our dedicated and caring managers and skilled, experienced, and collaborative colleagues you will build your skills and confidence. Whether you’re out in the network performing inspections or maintenance, diagnosing, and resolving faults, to providing the best service, or connecting more homes and businesses to high-speed fibre.

A bit about you
- To get the most out of this traineeship, you’ll likely have an inquisitive mind and an eagerness to learn, a positive attitude and a driver’s license. A passion for customer service and, an appetite for working independently and at pace will set you up for even more success. We’ll support you with developing your skills and will provide the training and guidance you need on the job in a safe, supportive, and flexible environment while you get paid.

Inspired to learn more? nbn’s free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians (CFT) do every day - from the comfort of your own home. Please visit our- Digital Work experience
- to get real life insights into the role.

Life at nbn
- To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more.

Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.

A more inclusive working world

) and we will adjust to meet your needs.

As part of nbn's commitment to flexibility, we're open to discussing part-time opportunities within the traineeship program with you.

Where to from here?
- If you think this role might be for you, we want to hear from you. Please express your interest by following the links, answering a few questions, and uploading your resume. We do not require a cover letter or any selection criteria to be addressed. One of our friendly Talent Acquisition consultants will call you for a chat to determine how we can keep in touch with you.
- Click Here
for more information

TAKE YOUR NEXT STEP WITH nbn®
- nbn believes in equal opportunities for all, and because of this we have a passion for attracting women and First Nations to field services technical roles. We recognise that gender is not binary, and we welcome transgender and non-binary applicants as part of this expression of interest process. We have an active nbn Pride network and trained LGBTQIA+ Allies across the business.

Act 1984 (Cth), and section 31 of the Equal Opportunity Act 1984 (WA), section 27 of the Discrimination Act 1991 (ACT), section 57 of the Anti-Discrimination Act 1996 (NT), section 105 of the Anti-Discrimination Act 1991 (Qld), section 47 of the Equal Opportunity Act 1984 (SA), section 26 of the Anti-Discrimination Act 1998 (Tas) and section 12 of the Equal Opportunity Act 2010 (Vic). Additionally, under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW), an exemption is given