Allocations Coordinator

4 days ago

Hornsby, Australia Australian Unity Full time

**About Us**

As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.

The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities.

In these unprecedented times, we must do what we do best: We connect. We Respect. We make it possible.

A new opportunity for an Allocations Coordinator is now available at our **Northern Sydney - Hornsby** Home Care Service Centre.

**About Your New Role**:

- Create an effective scheduling and rostering service to align Care Worker rosters efficiently to meet customer requirements
- Plan, forecast and management workforce planning requirements, including roster changes, leave and absence planning and new employee on boarding to ensure effective coverage of all shifts to client needs and service delivery targets.
- Assist with providing branch administrational support as required
- Assist with client phone based inquiries via triage of service support when required
- Maintain accurate and up to date client and employee records
- Participate in our out of hours/ on call roster as required

**About You**:

- Professional verbal and written communication skills
- Experience rostering and scheduling staff in a high volume and fast paced work environment ideal but not essential - **we would consider an applicant seeking a career change** if you come from a strong Admin/Receptionist support role
- Experience with scheduling and rostering services for a highly contingent workforce with complex and changing client requirements
- Previous experience in Scheduling, Allocations and/or Resource Management ideal but not essential
- Competent using MS Suite and online rostering technology/systems

**Why Join Us**:

- Yearly Paid Community day
- Competitive Remuneration
- Flexible Work Options - We believe in a work life balance and flexibility that allows people to thrive at work
- Permanent Full Time Job - stable hours and roster
- Supported learning and development program - a Career and not just a Job

**What Makes Us, Us?**
- We’re all about lifelong learning
- We’re all about supporting your wellbeing
- We take care of our people, they take care of our customers
- We’re all about making a bigger difference together

A career within our sector can provide an exciting pathway for people working in Aged Care already or transitioning in these unprecedented times.

We are here to make a difference every day, small things, big things and everything in between. We encourage you to join our team in this meaningful journey and make a difference in your local community.

At Australian Unity the health, safety and wellbeing of our people and our customers is our highest priority. In recognition that COVID-19 is affecting the way we work and creating new and sometimes challenging issues for our people, we have special leave arrangements in place and strengthened measures to support employee mental health and wellbeing.

All successful persons will be required to provide proof of COVID vaccination before commencing employment or medical exemption certificate from a registered medical practitioner. Your Talent Acquisition Specialist will help guide you through this requirement, we thank you for your understanding and support during these unprecedented times.

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