Wait Staff

2 days ago

Coolangatta, Australia Baskk Italian Full time

**Guest Interaction and Service**
- **Greeting and Seating**: Welcoming guests warmly as they enter the establishment, and if there is no host, escorting them to a clean and prepared table.
- **Menu Presentation and Recommendations**: Presenting the menu, explaining daily specials, and answering questions about ingredients, preparation methods, and potential allergens. This often involves having a thorough knowledge of the menu to make educated recommendations and upsell items like appetizers, desserts, and drinks.
- **Order Taking**: Accurately taking food and beverage orders from guests, noting any special requests or dietary restrictions, and entering them into a point-of-sale (POS) system or communicating them to the kitchen and bar staff.
- **Serving and Delivery**: Serving food and drinks to the correct tables and guests in a timely and professional manner, ensuring the order is correct and a high standard of presentation is met.
- **Checking In**: Periodically checking on guests throughout their meal to ensure their satisfaction, address any concerns, and refill drinks.
- **Handling Payments**: Presenting the bill, processing cash and credit card payments, and providing accurate change.
- **Guest Relations**: Building a rapport with guests, addressing complaints or issues with professionalism and patience, and inviting them to return.

Pay: $30.00 - $37.00 per hour

Expected hours: 38 per week

**Benefits**:

- Free drinks
- Free food
- Visa sponsorship

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 01/09/2025

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