Change Manager

1 week ago

Canberra, Australia Etainsolutions Full time

Open To:
**Australian PR and Citizens -Police Check required**

**Location**:
**Canberra Onsite or Hybrid**

Reporting to the Director of ITS Projects and Project Managers (as applicable), the Solution Designer duties include, but are not limited to:

- Identification and analysis of stakeholders likely to be impacted by change
- Determining the scope and impacts of business change, including the development of business impact assessments
- Conducting and facilitating change planning sessions, documenting outcomes and recommendations
- Preparing vendor-supplied training materials for delivery of training Staff
- Assessing and facilitating business readiness
- Providing change support through activities such as communications, training and development, leadership support, stakeholder engagement, and transition to BAU
- Drafting of communications and change plans, including scheduled deliverables for approval by the project board, executive, or other stakeholders as required
- Implementation of Communications and Change Management plans
- Pre and post-go-live support for business users

**Essential criteria**
- Experience - mandatory for all submissions are:
- MUST have experience in planning and conducting workplace and IT organisational change in Commonwealth organisations and programs, including multi-divisional change in smaller organisations (sub 500 staff)
- MUST have experience in facilitating change planning, including stakeholder identification, business impact analysis, change management planning and reporting
- MUST have exceptional communication skills and attention to detail with the development of both internal and external communications
- MUST have strong negotiation and influencing skills with the ability to develop strong relationships with peers, operational teams and executive management

**Desirable criteria**
- Have experience developing and delivering Corporate communications for Commonwealth departments

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