Duty Manager

1 week ago

Adelaide Region SA, Australia Avani Full time

Company Description

Contemporary, relaxed and imaginative. AVANI Hotels & Resorts provides the right space for a relaxed and inspired getaway. Authentic, sustainable dining nourishes our guests and stylish, comfy rooms are where their dreams are made.

**Job Description**:
We are looking for a Duty Manager to join us on a full-time basis at AVANI Adelaide Residences. Must be available to work across a seven day roster covering morning, afternoon; and night shifts maybe also be required.

Rate: $63,912.50 per year + Super + Company Benefits

**As Duty Manager you will**:

- Guide & support the team in providing outstanding guest welcoming and experiences.
- Train new team members, share your expertise and continually inspire the team.
- Ensure daily tasks are completed accurately and in a timely manner;
- Conduct guest arrivals and departures;
- Confidently providing personalised and proactive guest service
- Resolve & respond to guest complaints in a timely and professional manner.
- Maintain accurate guest accounts, including cash handling;
- Assist the Housekeeping & Maintenance departments as required.

**Qualifications**:
**To be successful, you will have**:

- Minimum 2 years Hotel Leadership experience
- Previous Front Office experience
- Food & Beverage experience highly desirable
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ.
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats.
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts.
- Additional paid leave including Birthday, Vaccine and Study leave
- Career progression & education assistance
- Wellbeing programs (Uprise)
- Reward & Recognition programs

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

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