Customer Service Assistant
2 days ago
**The Role**
We’re looking for a friendly and enthusiastic **Customer Service Assistant** to join our Underwood team. This role is perfect for someone who enjoys helping people, creating a positive shopping experience, and being part of a supportive team.
**Key Responsibilities**:
- Greet and assist customers with warmth and professionalism.
- Take customer orders in-store and over the phone, ensuring accuracy and efficiency.
- Handle sales transactions and operate the POS system.
- Maintain a clean, well-presented, and well-stocked shop floor.
- Support butchers with packaging, displaying, and preparing products.
- Provide product knowledge and recommendations, including cooking tips and meal ideas.
- Uphold food safety and hygiene standards.
**About You**:
- A people person - approachable, positive, and friendly.
- Strong communication skills and attention to detail.
- Reliable, punctual, and able to work well in a team.
- Respectful and understanding of halal practices (training provided).
**What We Offer**:
- Competitive pay and staff discounts on premium halal products.
- A welcoming, family-oriented workplace.
- Opportunities to grow within a national, expanding business.
- Training and support to help you succeed in your role.
**Location**: Underwood, QLD
**Job Types**: Full-time, Part-time, Casual
Pay: $49,900.00 - $82,509.75 per year
**Benefits**:
- Employee discount
- Employee mentoring program
- Salary packaging
- Visa sponsorship
Work Location: In person
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