Levies Officer

2 weeks ago

Brisbane, Australia Queensland Government Full time

About the Role
As a Levies Officer, you will assist in resolving enquiries from levy payers while supporting the accurate processing of levy revenue and project finalisations. You will also contribute to the effective administration of levy processes within the building and construction industry, ensuring compliance with legislation and delivering high-quality service to stakeholders.
**Reporting to the Supervisor Levies, your role will involve**:
Processing levy revenue and project finalisations using the Customer Relationship Management and finance systems
Providing accurate and timely advice to customers and other stakeholders, through various communication channels, about the Building and Construction Industry Act and Portable Long Service Leave Scheme.
Ensuring clients follow correct processes when notifying QLeave of work commencement, paying levies, requesting changes or refunds, and seeking exemptions.
Communicating face-to-face, in writing and via telephone with customers and other stakeholders in a clear, professional and polite way.
Supporting the day-to-day administrative and processing requirements of the Levies
For a complete overview of the responsibilities of this role, please refer to the role description.
What We're Looking For
**For this role, we will consider how well you**:
Exhibit proficiency in processing calculations and working with numerical data.
Interpret and analyse project accounting
Build and sustain positive and productive team relationships.
Communicate clearly, concisely and
There are no mandatory qualifications for this role.
How to Apply
If you're passionate about making a difference, we'd love to hear from you.
A detailed resume outlining your qualifications, experience, and achievements.
A brief letter (1-2 pages) explaining your motivation for the role and how your skills align with the requirements.

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