Front of House Team Member

3 days ago

Prahran, Australia The Alps wine bar and bottle shop - Diggin' in the cellars Full time

The Alps wine bar and bottle shop - Diggin' in the cellars

An opportunity for a personable, energetic and positive guest focussed hospitality professional, with a passion for service, food and wine to join our front of house team at The Alps.
- Genuine career & development opportunities
- A cohesive team, venue wide who value knowledge & collaboration
- Great working environment, work/ life balance & generous perks

About us

The great wine regions of the old world form a formidable ring around the European Alps. These regions, along with many others from all over the old and new world of wine fill our 400+ strong wine library at The Alps. We believe strongly in the idea that wine should represent the place from which it was grown and the seasons that pass through that place in any given year. There are always 20 ever rotating wines available by the glass as well as 400+ more to choose from by the bottle.

We have had a big year at The Alps with a full courtyard refresh and a pizza oven finding its new home in the front bar. Our menu is seaonal and fun, roman style pizzas perfect for sharing with your mates.

Part of the Diggin’ In The Cellars group, we value good wine, good food and good people. We believe knowledge is best shared and foster a culture where a desire to learn from our peers, our producers and beyond is inherent throughout.

About the role

As a front of house team member, you bring our ethos to life, delivering service that’s knowledgeable, warm, and effortlessly efficient. With confident, genuine interactions and an infectious love of food and wine, you help create a vibrant community where every guest feels at home.

You’ll play an active role in keeping the venue humming, tackling pre
- and post-service tasks, assisting in staying on top of stock, and ensuring every corner feels welcoming and impeccably presented. Through regular hands-on training, you’ll sharpen your service skills and deepen your wine knowledge, always pushing for excellence in every part of your role and the venue’s operations.

What we offer
- Career progression in an expanding group with many facets
- In house wine training and development as well as the opportunity to study WSET level 2 and 3
- Be a part of a supportive and inclusive team, working closely with the management team in a collaborative environment.
- Opportunity to meet and learn from local producers, take part in vintage, come along to day trips with the group out to local vineyards.
- Staff discounts across all venues in the group including our online wine store

Who we are looking for
- Previous experience in a hospitality or customer service position, within a venue of a similar style
- You have a strong passion for service and wine, a good understanding of the wine industry, local and internationally, WSET education would be preferred but not a deal breaker.
- An ability to multi-task and cope in a fast paced environment.
- An ability to build relationships with our team and customers and contribute to a positive workplace culture.
- A genuine desire to learn and expand your knowledge is a must.

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