Service Desk Analyst

2 weeks ago

Melbourne, Australia Granite Consulting Full time

Amazing culture
- Melbourne based with some regional travel
- Focus on high level stakeholder service

The Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff.

In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient and effective way.

Essential:

- Minimum of 2-3 years’ experience in an IT support/helpdesk/service desk role within a medium to large environment.
- Proven expert analytical skills with the ability to identify and manage customer issues and contribute to the development of high level solutions, whilst managing customer expectations
- Demonstrated hardware diagnostic skills
- Needs own vehicle and licence

Desirable:

- Tertiary qualifications in computing
- Previous experience working for a large multi-site organisation
- Previous experience working in a health care environment

IT Service Desk Analysts may be required to participate in the on-call and after hour’s roster and additionally, travel to locations for work purposes both within the state and/or interstate may be required from time to time.

  • Service Desk Analyst

    1 day ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...

  • Service Desk Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Service Desk Analyst role at Service StreamJoin to apply for the Service Desk Analyst role at Service StreamGet AI-powered advice on this job and more exclusive features.We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an...

  • Service Desk Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Service Desk Analyst role at Service StreamJoin to apply for the Service Desk Analyst role at Service StreamGet AI-powered advice on this job and more exclusive features.We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Technology People Australia Full time

    Service Desk Analyst - Contract - 6 Months - $300-400 Per Day My client is looking for a Service Desk Analyst to join a busy service desk. Key Skills: - Excellent communication experience - Service Now experience - Ability to have a high first fix rate - Must be able to demonstrate professionalism This role is 6 months and will be hybrid for the right...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Fujitsu Full time

    About the job Service Desk Analyst **Service Desk Analyst** **Melbourne location** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to...

  • Service Desk Analyst

    2 days ago

    Melbourne, Victoria, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationWA - Welshpool Job Description SummaryNew opportunities in Melbourne VIC and Welshpool WA About the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed leader in its field. These will initially...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Granite Consulting Australia Full time

    The Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient and effective way. Essential: - Minimum of 2-3 years’ experience in an IT support/helpdesk/service...

  • Service Desk Analyst

    5 days ago

    Melbourne, Australia Technology People Australia Full time

    **Service Desk Analyst** - South Melbourne - Outstanding leader - $61k - $65k + super + on call allowance **About the company** Technology People have partnered with a leading supplier of media and communications in Australia. With almost 100 radio stations under the brand alongside over 90 free to air TV signals, this business impacts over 10% of the...

  • Service Desk Analyst

    4 days ago

    Melbourne, Australia Australian Government Full time

    Salary: $85,559 - $92,324 - Location: Adelaide, SA,Brisbane, QLD,Bunbury, WA,Canberra,Melbourne, VIC,Perth, WA **Job Number**:EXT-APSL-2025-810 **Classification**:APS Level 5 **Salary Range**:$85,559 - $92,324 +15.4% Superannuation **Job Type**:Ongoing,Non-ongoing **Employment Type**:Full-time **Group/Division/Branch**:Technology and Digital Programs /...