Personal Banker

5 days ago

West Lakes, Australia Westpac Group Full time

**How will I help?**

At Westpac, we want to help all our customers with their banking needs. It’s important to us that our customers make the most out of their money, and as Personal Banker, you play an essential part in achieving this.

Your key responsibilities include:

- Building amazing relationships with customers to understand their current and future needs
- Taking full ownership of customer requests and proactively following up on agreed actions
- Keeping up to date with new banking products and services, their features, benefits and how these can best be offered to existing and potential customers
- Educating customers on new technologies and tools that will enhance their banking experience
- Complying with established bank and external policies and procedures to ensure confidentiality of bank and client assets and information

**What’s in it for me?**

You will be working for a well-known Australian company where the customer is at the heart of everything we do. You’ll be encouraged to grow and develop your career with us and will be given the opportunity to further yourself through internal secondments and training. We pay a competitive salary and have great staff benefits and perks including discounted movie tickets, internal shopping sites and flexible leave options. You will be valued and supported throughout your Westpac career and can be proud of the company you work for.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

will be passionate about building and maintaining relationships with customers to not only make sales, but to help them with their banking needs.

To be successful in this role, you will need strong communication skills, possess excellent time management, and most importantly, be willing to learn

**What’s it like to work there?**

We aim to provide one big, supportive team of people who love helping others succeed. By working with us, you will discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

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