Key Accounts Manager

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- **Provide a diverse and inclusive workplace **- because we know how important it is for everyone to be treated fairly and with respect.
- ** Give you flexibility** - it's important to recognise we are all unique and need to create work life balance.
- ** Offer paid parental leave **- that supports both parent's leave and their transition back to work.
- ** Create a fun environment **- our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- ** Work perks **- that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**The role and what we are looking for**

Reporting to the Head of Supply, the Supply Key Accounts Manager will have responsibility for some of Capricorn's major Supplier accounts which includes developing an accountable action plan utilizing both internal and external key stakeholders. Key responsibilities of the role include:

- Conduct a full analysis of the Key Accounts within your responsibility and develop an action plan for future growth.
- Grow sales revenue and share of wallet with designated Key Accounts.
- Build a network of contacts within your major suppliers.
- Work closely with existing networks, groups, and key contacts to collect critical intelligence to assist in developing further sales and membership opportunities.
- Manage relationships with Capricorns Aftermarket Brand Partners to ensure the ultimate success of mutually beneficial partnerships.
- Act as a single point of contact for the designated key accounts on any escalated matters and sales initiatives.
- Coordinate activities with marketing for campaigns and other requirements that are required for target specific key accounts and groups.
- Collect data and develop and implement action plans that increases penetration of Capricorns power of knowledge and member benefits products.
- Proven sales and relationship management background or high-level customer service experience is essential.
- Successful experience working in a similar role, preferably for a Cooperative or other member based organisation.
- Sound understanding of the automotive and commercial parts and service industry.
- Strong skills in Microsoft Office suite of products including Microsoft Word and PowerPoint will be required.
- Capable of meeting deadlines and working well under pressure.
- Ability to communicate effectively at all levels with strong influencing and negotiation skills.
- Current valid driver's license issued by the relevant State regulatory authority (essential).

**Who are we?**

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

**The next steps