Warfarin Priority Consultant

Warfarin Priority Consultant

**Job Reference**:15555

**Why You Will Be Excited About This Role**
- At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. And right now it's an exciting time to join us.

**About Us**
- Healius employs 8,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.
- We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.
- This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.

**What You Will Be Doing**
**About the role**
We are seeking an individual who is highly motivated to become part of a passionate and engaged team on a part time basis, 30 hours per week.
- The great role will see you answering incoming calls from patients or their carers communicating results or providing dose information as well as liaising with Hospitals, nursing facilities and pharmacies.

**Your key responsibilities will include, but not be limited to, the following**:

- Answering high volume incoming calls
- Making outgoing calls to patients and/or their carer to communicate their results and warfarin dose instructions
- Other discussions will relate to changes to medical history, and/or other medications; discussions with patient pre and post procedures, and hospital admissions
- Accepting New patients registered into the Warfarin clinic and obtaining a full medical history from doctors and hospitals
- Liaising with doctors, hospitals, pharmacies, and nursing facilities
- General administration tasks and managing patient files

**What Type of Person Will Be Successful**

**These are the type of attributes & skills you would possess**:

- Excellent telephone manner and skills
- Clinical background
- Knowledge and understanding of medical terminology
- Strong customer service focus
- Excellent communication skills
- Ability to work well within a team environment
- Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
- Strong time management, interpersonal and organisational skills
- Able to analyse, consider, and solve problems
- General office, computer, and administration skills
- Sound knowledge of Microsoft Office Suite
- A willingness to adhere to departmental and organisational policies and procedures
- ...

**Benefits, Perks and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits & perks including**:

- **Benefits platform** - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- **Fitness Passport**- Access top fitness centres & pools across Australia at a subsidised rate.
- **Corporate health insurance discounts**, banking benefits and novated leasing salary packaging.
- **Career growth and development opportunities** with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- **Confidential health and well-being support**through our Employee Assistance Program, available to all employees and their family members.

**Our Commitment to Diversity And Inclusion**

QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**

**Healius is committed to responding to every applicant.