Operational Support and Clinical Facilitator

4 days ago

Glenside, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

**Be the difference. Enjoy great rewards and benefits.**:

- ** Salary Packaging benefits up to $15,900 annually to maximise your take home pay**:

- ** Exciting leadership opportunity**:

- ** 2 Positions Available - Equivalent to Level 3 RN**
- ** 1x Casual Position**:

- ** 1x Fixed Term Contract (up to 10 December 2025)**
- ** Monday to Friday (9am -5pm)**:

- **Travel to various residential sites on a regular basis.**

**About the role**

The Operational Support and Clinical Facilitator works closely with our organisational services managers/teams to ensure high quality, safe and person centred care and services are delivered to residents/clients.

The role is a hands on leadership role, responsible for best practice in:

- Clinical and care outcomes through the monitoring of Southern Cross Care clinical care and medication management software, responding to clinical/care risks, and leading change.
- ACQSC readiness across our homes and services.
- Provision of support and advice to the Service Managers to address complex resident/client clinical and care needs in line with the ACQSC standards.
- Improvement of systems/documentation related to clinical and care needs in line with the ACQSC standards.
- Undertaking root cause analysis of issues to prepare a timely plan action to improve resident/ client outcomes.
- Formal/informal mentoring and educational support to all staff where gaps have been identified in any aspects of care and service delivery.
- Leading and promoting a positive learning and engagement culture for Southern Cross Care.
- Leading and promoting a strong organisational commitment to early intervention, healthy ageing and best practice.

For further details regarding the scope of the role, please refer to our website or the attached job description.

**About you**

We are looking for people who will be the difference in the lives of our residents and clients.
- Bachelor of Nursing or equivalent including current AHPRA registration as a Registered Nurse.
- Demonstrated experience in a Clinical Nurse or Quality role.
- Excellent understanding and working knowledge of ACQSC standards including expectations and outcomes.
- Experience in the leadership of staff through periods of change in culture, services and approaches to resident care.
- Demonstrated experience in the leadership of direct care staff including experience working from a person centred Healthy Ageing approach.
- Sound interpersonal skills and the ability to express ideas clearly and concisely
- Effective problem solving, negotiation and decision making skills.
- Demonstrated competence in adult learning principles.
- Knowledge and experience of clinical documentation and continuous improvement within residential aged care would be highly desirable.
- A current Drivers licence is essential.

**About us**

Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

**Applications Close**: Thursday, 12 December 2024 at 4pm

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