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Warehouse Operative

2 weeks ago

Currumbin Waters, Australia E-Commerce Xpress Full time

This is an exciting and rare opportunity to join a young and vibrant company which values culture and initiative. We are seeking someone who is enthusiastic, hard-working, and keen to learn and progress in a quickly growing industry. This is a faced paced role that is part of a close team looking after all online order processing and daily picking, packing and processing incoming stock. You will be an integral part of this team which has a supportive and highly motivated internal culture that pushes you to succeed. The role would suit someone who is outgoing, fit, active, and has a positive, can-do attitude.

Duties include:

- Picking and packing alongside other team members
- Respond to assigned customer service tickets promptly and professionally.
- Investigate and seek effective solutions for customer enquiries and complaints, escalating as needed.
- Meet daily KPIs and ensure that all orders are being fulfilled in a timely manner.
- Gain and understand product knowledge.
- Upkeep of processing and dispatch accuracies.
- Handling order complaints and returns.
- Reporting to management.
- Processing of incoming goods; apparel, swimwear, etc.

To be successful in this role you will have:

- A highly positive and enthusiastic attitude
- Goal orientated with a professional and personal development focus
- High attention to detail that will be tested
- A history of punctuality and reliability
- Willing to learn and be challenged to improve
- Approach everything with a can-do, problem-solving attitude
- Some warehousing experience is preferred
- Ability to work efficiently in a fast-paced, yet fun and active environment
- Be able to work both autonomously and within a team
- High level of computer literacy
- Excellent customer service
- Clean drivers license
- Clean criminal record

**Job Type**: Casual

**Salary**: $27.50 - $28.50 per hour

Schedule:

- Afternoon shift
- Flexible hours
- Monday to Friday
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)