Ict Service Desk Team Leader

1 week ago

Penrith, Australia Experis Full time

**Leading Government client based in Penrith is hiring for Tier 1 Support team leader Initial contract for 6 months plus 6 months extension APPLY NOW**

**To be suitable(you must have)**:

- At least 2 years of ICT Tier 1 support experience and substantial experience in using and supporting the Microsoft Office suite of software and Apple mobile devices
- Proven ability to work through, and progress, work issues with limited direction
- Demonstrated strong leadership in operational environments
- Be flexible and adapt quickly to a changing environment
- Have high levels of integrity and professionalism
- Good understanding of the ITIL framework
- Good understanding of computing hardware and strong problem solving skills with the ability to quickly and accurately troubleshoot issues
- Excellent customer service skills
- Ability to quickly establish, build and maintain relationships with internal and external customers and vendors.
- ** Previous use of an IT Helpdesk system like Microsoft Service Manager would be well regarded.**

**_Aishwariya Aramakrishnan_**
**_Recruitment Specialist_**
**_Let's Connect_**- Aboriginal and Torres Strait Islander people are encouraged to apply._

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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