Home Coordinator

1 week ago

Osborne Park, Australia JB Hi-Fi Australia Full time

**Company Description**
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers - our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to **power your career**, and we’re excited to hear from you.

**Why join JB Hi-Fi?**
- ** Fast paced and exciting**environment where **diversity**is celebrated, and creativity and ideas are **valued**.
- ** Competitive remuneration** to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
- Access to exciting **career opportunities** and **comprehensive training and development programs** as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
- ** Fantastic discounts** across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
- We offer **12 weeks paid parental leave** for eligible primary carers (and a gift for new parents) and we **embrace flexibility** and offer **hybrid working** models for eligible roles.
- Our **Employee Assistance Program (EAP)** provides counselling and a wide array of other wellbeing resources for our team members and their families.
- Our **Helping Hands workplace giving program** has raised millions for our charity partners to support positive impact in the community.
- Demonstrating our **commitment to sustainability**, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

As a Home Coordinator, you will have the opportunity to create, support and uphold a culture of collective high performance and great customer experiences across the store, ensuring that the home department is supported, including:

- Working collaboratively as part of a team to deliver a positive experience for both instore and online customers
- Ensuring all Home Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting
- Cross train, develop and support sales team members on all aspects of Home Department products and services
- Achievement of sales and profitability targets for your store

**Qualifications**
- You must enjoy working in a casual and fun atmosphere, having proven retail experience and a broad knowledge of Small Appliances and Whitegoods
- Proven customer service experience and background in cash handling, including the use of EFTPOS facilities (preferably electronic POS systems)
- The ability to sell retail products and merchandise, and the ability to work under pressure

**Additional Information**
- JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) - please don’t hesitate to apply_

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