Team Leader

Location: Geelong

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $90,067 - $102,192

Occupation: Community Services

Reference: VG/DFFH/CSHS/WD/379310

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

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- Resolve operational problems and issues being experienced by team members.
- Manage the allocation of resources within and the outputs required of the work area.
- Effectively supervise and provide leadership to a team of employees.

An exciting opportunity exists for a **Team Leader** on an **Ongoing - full time** basis in **Community Services Operations Division.**

The Community Services Operations Division (CSOD or the Division) provides a dedicated portfolio focus on children and families, housing and disability and provides services directly to Victorians.

The Division is responsible for implementing operational policy and funding frameworks for child and family support services, housing and disability services. It leads work to better understand and respond to the needs of our clients and services, and to deliver effective services for the community across the whole of Victoria. The Division works with clients, service providers and other government partners to co-design more connected end-to-end client journeys to make services easier to navigate, sequence service interventions more effectively, build individual and family capability, focus on child development, and preserve and reunify families wherever possible. The Division also responds to current and emerging place-based, population and community wellbeing, and public health issues as well as preparing for, and responding to, local and statewide emergencies.

The Division also manages critical incidents and assures child safety in a range of government and non-government services. It oversees the implementation of policy into operational service delivery to enable healthy, safe and strong communities by addressing the needs of Victorians across the continuum of health and human services care. The Division also monitors and analyses statewide service delivery standards and performance, provides practice leadership and fosters continuous improvement in service delivery.

The Team Leader provides leadership and management to a team of staff responsible for planning and managing the delivery of housing services with a priority on sustaining tenancies, incorporating early intervention strategies such as regular and earlier home visiting and supporting tenancies identified as being at risk. The position is responsible for meeting organisational objectives, service delivery standards and timelines, specified budgetary outcomes, stakeholder expectations and client needs.
- Leadership
- People management
- Service excellence
- Decisiveness

**VACCINATION REQUIREMENTS POLICY**

The department is committed to providing and maintaining a working environment that is safe and without risk to the health of its workers and clients. The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy** **(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Subject to exceptions, only employees or other workplace participants with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence. For this role, you are required to submit proof of vaccination prior to commencement. Please refer to the above link for more information.

Other qualifications for this opportunity include:
Demonstrated knowledge of departmental Housing Practice, Policy and Guidelines are desirable.

For more information on the accountabilities and key selection criteria, qualifications and/or requirements for the role please refer to the attached Position Description.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applican