Venue Manager

2 weeks ago

Melbourne, Australia Yo-Chi Full time

**Venue Manager & Assistant Venue Manager - Highpoint**:
Venue Leadership Roles

Venue Leader

Melbourne

Permanent / Full Time

VIC - Victoria

Lead a buzzing new venue that's already thriving

Join a fun, high energy team with big goals and great vibes

Level up your career with one of Australia's fastest growing brands

We've got big news...
Yo-Chi has OFFICIALLY landed at Melbourne's iconic Highpoint Shopping Centre and the word has got around fast Now we're looking for an exceptional **Venue Manager**and** Assistant Venue Manager** to help lead the way, bring the good vibes, and shape this thriving new store.

As a Venue leader, you’ll be at the heart of it all. You'll ensure every guest leaves with a smile, every shift runs smoothly, and your team feels inspired and supported. You'll oversee everything from team development and customer service to inventory, KPIs, and venue performance.

**What you’ll do**:
Lead by example and drive exceptional customer experiences.

Maintain high standards of cleanliness and smooth daily operations

Manage daily operations, stock control and inventory

Champion a safe, positive work environment that meets all Health & Safety standards

Recruit, train, motivate and develop a high performing team

Own key metrics like Labour, COGs, and P&L

**What we’re looking for**:
Leadership experience in retail or hospitality (QSR = bonus)

A people first mindset with demonstrated experience building strong teams

Positive, proactive, and hands on. You lead from the front

Solutions focused

Strong organisational skills and ability to remain calm in high impact environments

Confident managing rosters, performance, and team development

**Why Yo-Chi?**

Join a booming new store that’s already off to an incredible start

Real growth opportunities with one of Australia’s fastest growing brands

Flexible roster, both night and days

Free Yo-Chi every shift (yes, really)

A fun, inclusive team culture full of good vibes

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