Assistant Manager
2 weeks ago
**Company Description** Accor** is Australia's largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with you, you can continue to explore Accor's limitless possibilities.
Welcome to the vibrant and energetic world of **ibis Sydney Barangaroo, **a premium three-star hotel situated in Sydney’s bustling business, retail, and entertainment hub. ibis Sydney Barangaroo features 91 guest rooms designed for both business and leisure travelers seeking affordable comfort in a central location. Lot 51 bar and gym that have the essentials for a great visit to our city.
Ibis Sydney Barangaroo is seeking an Assistant Manager to join our dedicated team based onsite at the hotel.
ibis Sydney Barangaroo is seeking an amazing Assistant Manager who loves people and is driven to providing exceptional experiences for our guests. This service minded individual will join a small and engaged team environment overflowing with development opportunities.
**Specific duties include**:
- Oversee and support the daily operations of the hotel in the absence of the Operations Manager / General Manager
- A driver of guest satisfaction and loyalty recruitment
- Challenge the status quo and continue to grow and innovate in the superior service of our guests
- Taking initiative to ensure that interactions with our guests are positive and productive
- Ensuring that each team member feels valued whilst providing guidance and supporting their learning & development
- Actively resolving guest requests, complaints and challenges
- Be responsible for the health and safety of all patrons, guests and team members
**Qualifications** What we are looking for**:
- Previous Front Office experience in Supervisory / Management capacity
- Service focused personality is essential and previous leadership experience
- Prior experience working with Opera cloud or a related system
- The ability to make decisions independently and confidently
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Strong attention to detail
- Proven ability to cope well under pressure
- Excellent written and verbal communication, interpersonal and leadership skills
- Fluency in English; additional languages are a plus
- ** Have full working right in Australia**
**Additional Information** In return, we will provide you with**:
- Complimentary on-site car park while on duty
- Employee benefit Heartists card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- Access to Accor learning and training programs using industry-leading platforms
- Career development opportunities
- Complimentary access to confidential Employee Assistance Program
**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo** #BELIMITLESS
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