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Retail Sales

3 weeks ago

Canning Vale, Australia Stratco Full time

**Join a national leader in Australian Retail and Manufacturing**:

- ** Benefit from Stratco Induction and ongoing Training to ensure your success**:

- ** Be rewarded with an attractive remuneration package and employee benefit**

**About Stratco**

With over 70 years’ experience in the industry, **Stratco** is a dynamic, national leader in the manufacture and marketing of building and home improvement products. With an outstanding record of continual growth,** Stratco** has manufacturing plants and Home Improvement Stores throughout Australia and several international locations.

**About the role**

As a Retail Sales and Design member you will be part of a dedicated team and will be the first point of contact for our customers. In this role you will be expected to find out the needs of the customer and then present them with a suitable solution. As such you will need to have a thorough understanding of the products and services provided by Stratco and be willing to participate in regular training relating to Stratco’s products and systems to ensure your knowledge is kept up to date.

**Key responsibilities**
- Face to face and telephone customer service and sales
- Providing yard hand and loading stock assistance
- General housekeeping activities
- Adherence to Stratco safety procedures and other policies

**About you**
- Proven ability to provide solutions and drive sales
- A passion to deliver outstanding customer service
- Previous experience within a retail and/or the building industry
- Estimating and design skills will be highly regarded
- Highly organised in a fast paced environment with an eye for detail
- Strong administration and data entry skills
- Effective problem solver who can develop solutions that meet the customers’ needs
- Excellent communication skills and a personable, approachable team player attitude
- Possess a genuine desire to further develop a leadership career

**This is a permanent full time opportunity, requiring the flexibility to work alternate weekends.**

**Culture & benefits**

Our Retail Sales and Design team members in our stores live and breathe our Stratco values, they are fundamental in ensuring there is a positive store culture where customer experience remains our priority.

This role is ideal for an experienced customer service professional providing an opportunity to transfer, if you are relocatable, to other WA local and regional Stratco stores with the prospects of broadening and building your career experiences.

Stratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised development programs, innate health and well being initiatives, family friendly work practices and Stratco retail discounts.