Technical Advisor
18 hours ago
Our client's mission is to enhance the cyber resilience of small businesses and protect them from cyber threats. As a Technical Advisor, you'll play a pivotal role in providing critical support and solutions to our clients, helping them navigate and mitigate cyber risks.
**Position**:Technical Advisor
**Location**: University of Queensland, St Lucia Campus. On-site.
**Eligibility**:Must be Australian Citizen or Permanent Resident
**Hours**:Flexible between Monday to Friday, 7 am to 7 pm, and Saturday, 9 am to 12 pm AEST. Anticipated hours: 16-20 hours per week, with potential fluctuations due to business needs or exam periods.
**Start Date**:6th January 2025 - ongoing (potential for career progression)
**Position Type**:Casual
Full training provided over 6 weeks
**About the role**:
Our client's mission is to enhance the cyber resilience of small businesses and protect them from cyber threats. As a Technical Advisor, you'll play a pivotal role in providing critical support and solutions to our clients, helping them navigate and mitigate cyber risks.
As a Technical Advisor, your primary responsibilities will include:
- Engage professionally and empathetically with clients, addressing their needs through various communication channels
- Develop and maintain technical proficiency in cyber security across diverse technologies and operating systems.
- Provide hands-on assistance to improve clients' technical resilience across various devices and operating systems
- Evaluating cyber resilience maturity and risks and referring complex cases to specialists if needed
**About you**:
- Exceptional verbal and written communication skills, including engaging people calmly and professionally who are under severe stress
- Empathetic, conflict management and resolution skills
- Strong analytical and problem-solving abilities
- Ability to work independently and as part of a multidisciplinary team
**How to Apply**:
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