Unified Communications Technician

2 weeks ago

Brisbane, Australia Queensland Health Full time

The role
Reporting to the Team Leader, Metro North DPT you will be responsible for providing high level technical knowledge advice and skills in both the analysis of data network, voice and unified communications systems as well as the design and management of complex system integrations. This includes the formulation, design and provision of appropriate solutions, improvements and technical design documents for use in complex and clinical installations.

**In addition to this, you will be responsible or**:

- Provide high level technical knowledge for 2nd level support and incident resolution, advising on technical direction and instigating alternative courses of action when deemed appropriate.
- Documenting and maintaining the data network and unified communications infrastructure within the Digital Partnership Team encompassing touch points across all connected systems.
- Contributing to the monitoring and preparation of appropriate reports, documentation and recommendations on the operational performance of the enterprise infrastructure within the Digital Partnership Team.

Are you right for this role?
To be successful in the role, you will have the ability to provide advanced technical expertise in data networks and unified communications to determine technical direction, standardisation, professional advice and support of enterprise infrastructure in a large customer focus organisation, using the following (or similar) technologies:

- Provide high-level technical support for enterprise telephony and related systems, specifically within the Alcatel Enterprise environments.
- Provide high-level technical support for enterprise telephony, paging, and related systems, specifically within the Alcatel Enterprise telecommunications environment.
- Alcatel voice engineer training such as ACFE, ACSE is highly desired.
- Voice over IP technologies and protocols (H.323, SIP, SCCP, etc.)
- Voice Gateways and Gatekeepers, Media Resources (MCU, Conference Bridges, Transcoding, MTP)
- Ethernet and IP QoS principles (classification, marking, queuing, congestion avoidance, policing, shaping, link efficiency mechanisms, etc.)
- Critical Messaging systems such as SPOK Messenger, New Voice Mobicall / Ascom DuraSuite, TAP, RS232, RF transmission
- Security principles and best practice e.g. Cisco ISE; Cisco ASA
- Network Management tools, e.g. Cisco Prime, Solarwinds
- Integration of third party technologies such as RTLS, Nurse Call and Building Management Systems into a Unified Communications environment.
- Legacy PBX technologies such as Alcatel-Lucent, Omnivista, PBX-IP Qsig interconnection.

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

  • Unified Communications Technician

    1 day ago

    Brisbane, Australia Queensland Government Full time

    Role responsibilities: Supervise a small team to provide high level technical knowledge for 2nd level support and incident resolution, advising on technical direction and instigating alternative courses of action when deemed appropriate. Document and maintain the data network and unified communications infrastructure within the Digital Partnership Team...

  • Information Technology Field Technician

    21 hours ago

    Brisbane, Queensland, Australia Geeks Brisbane Full time $60,000 - $90,000 per year

    Role OverviewGeeks Brisbane is growing, and we're looking for a hands-on IT Field Technician to support our clients across Brisbane. You'll be based in the Brisbane CBD with frequent travel to client sites. If you're the go-to person for end-user computing, laptop repairs, and small business networking (with a soft spot for UniFi), this is your kind of...

  • Communications Technician

    2 weeks ago

    Brisbane, Australia NCH Electrical & Data Full time

    NCH Electrical & Data require a Communications Technician to join the team. Applicants will be expected to perform the below tasks: Installation and termination of the following network communications cables: - Optical fibre Structured cabling (Cat 6, 6A & 7A) - Patchcords - Voice UTP Coaxial Installation of the following cable/wiring support...

  • Nbn Activations

    2 weeks ago

    Brisbane, Australia Civitech Solutions Australia Full time

    Civitech Solutions Australia is a leading company in the Telecommunications market, specializing in fixed and wireless network construction, deployment, and maintenance. **We are looking for qualified telecommunication subcontractors/technicians to work on Telstra's Uniti Connection Program in Brisbane Metro. Some activities to be completed as part of the...

  • Clinical Support Pharmacy Technician

    1 week ago

    South Brisbane, Queensland, Australia Mater Group Full time $60,000 - $100,000 per year

    Mater Pharmacy have an exciting opportunity for a professional Pharmacy Technician to join our South Brisbane Pharmacy team as a Clinical Support Technician on a permanent basis working part-time (2 days per week).Salary range: $ $40.56 per hour (Operational Officer Level 4) plus 12% superannuation andaccess to not-for-profit salary packaging up to...

  • Pharmacy Technician

    1 week ago

    South Brisbane, Australia Mater Group Full time

    **Job no**: 501049 **Work type**: Permanent, Fixed Term **Location**: South Brisbane **Categories**: Pharmacy technician **About the role** Mater Pharmacy are looking for **Pharmacy Assistants and Technicians** to join our team on a permanent basis in a **full-time** or **part-time** capacity. We also have a vacancy for a **Production Assistant** who will...

  • Electrical Technician

    17 hours ago

    Brisbane, Queensland, Australia L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our...

  • Communications/field Technician

    7 days ago

    Brisbane, Australia Smile IT Full time

    Full time opportunity located in Tingalpa - Work life balance and great company culture - Variety of projects working with latest technologies Smile IT is one of Brisbane's leading IT companies - offering managed and IT telecom services. We are committed to providing a seamless experience for our clients - from the initial onboarding to supporting their...

  • Electronics Technician

    2 weeks ago

    Brisbane, Australia L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our...

  • Pharmacy Technician

    5 days ago

    South Brisbane, Australia Mater Group Full time

    **Job no**: 502265 **Work type**: Permanent **Location**: South Brisbane **Categories**: Pharmacy technician **About the role** Mater Pharmacy have an exciting opportunity for a professional **Pharmacy Technician**to join our **Hospital Pharmacy** team in a **permanent or fixed-term** position working in either a **full-time or part-time** capacity. Mater...