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Service Scheduler

3 weeks ago

Kellyville, Australia BaptistCare Full time

**Fulltime permanent Service Scheduler
- Rostering**

**Fantastic salary with an opportunity to take home extra with our salary packaging options and other benefits**

**Be part of a Christian, not for profit organisation**

**About the role**

As a Scheduler for the At Home team, you will be supporting the provisioning of efficient delivery of home services. You will provide the highest quality customer service, consistent with Baptist Care’s service scheduling principles.

A typical day includes:

- scheduling services for service workers to meet customer needs, worker skill level and availability, maximising best fit for the customer and business
- allocating work to care workers in a timely manner according to their skill set and geographical location
- ensure that all services are covered, and workers are fully utilised minimising overtime and downtime
- roster day to day urgent situations as they arise in a timely manner.

At BaptistCare, we empower our staff by offering a supportive work environment, training opportunities and financial benefits including salary packaging and stability working for an industry-leading provider.

**About you**

You are a great communicator with high level organisational skills committed to delivering an exceptional customer service.

**To be considered, you will need**:

- Experience in a similar role within Aged Care/Health Care setting is advantageous as is a flair for problem-solving
- A flexible attitude and “can do” approach
- Outstanding organisational skills with the ability to effectively manage your time
- Ability to achieve under tight deadlines in a fast-paced environment
- High attention to detail and ability to multitask
- Demonstrated ability to work under minimum supervision and as part of a team
- Exceptional communication and interpersonal skills to support clients, their families, employees and key stakeholders.

**About Us**

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

We’re a not-for-profit organisation that connects with families, communities and thousands of individuals. You may know us for our aged care services - we also give back to the community through domestic violence prevention initiatives, affordable housing, and offering no-interest loans to the disadvantaged.