Support Team Member

8 hours ago

Brisbane, Australia FIRST CONTACT Full time

Location: Brisbane Salary: AUD Industry Standards

**SUPPORT TEAM MEMBER (CASUAL) - BRISBANE**

**From Hotels to High-Rise HQs - Elevate Your Service Career**
**✔ Premium Corporate Locations**
**✔ Flexible Casual Shifts Across Monday to Friday**
**✔ No Nights, No Weekends, No Hospitality Burnout**

**Love hospitality but tired of long hours and late nights?**
Step into a new kind of service role - where your people skills are valued, your schedule is respected, and your environment is second to none.

At **First Contact**, we bring the five-star experience into the places people work - and we’re on the lookout for **standout casual Support Team Members** to help us deliver exceptional service across some of Australia’s most prestigious office buildings.

**WHAT YOU’LL BE DOING**

As a **Support Team Member**, you’re our secret weapon. You’ll float between high-end office sites, stepping in wherever you’re needed - keeping things running smoothly, clients smiling, and standards high.

No two days are the same - and that’s what makes it exciting.

You’ll:

- Greet tenants and guests like a pro - warm, confident, and polished
- Manage meeting room bookings and inboxes with ease
- Set up spaces for meetings, events, and activations
- Respond to concierge service requests through our tech platform
- Promote building amenities and create engaging experiences for tenants
- Report on lobby operations and suggest ways to make things even better
- Yes, there’s a bit of standing, walking, and manual handling - but no lifting trays or closing bars at midnight._

**WHO YOU ARE**

You're a natural host, with the polish of a five-star concierge and the adaptability of a seasoned operator. You thrive in new spaces, love meeting people, and take pride in your presentation.

You bring:

- Hospitality, concierge, serviced office, or coworking experience
- A calm head in busy environments
- Flexibility to move between sites and learn new systems quickly
- Immaculate grooming and a keen eye for detail
- A collaborative attitude - you're here to help, wherever you're assigned

**WHY YOU’LL LOVE IT HERE**

✔ Monday-Friday, business hours - no hospitality fatigue
✔ Beautiful office buildings and modern concierge desks
✔ Variety - work across multiple iconic properties
✔ Career growth in a supportive, people-first culture
✔ Join a hospitality-led business that values service excellence

**Sound like your next move?

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