Manager, Casework

14 hours ago

West Gosford, Australia Catholic Care DBB Full time

Pay rate: $60.27 per hour + super + salary packaging options
- Permanent, full-time role. Central Coast location
- Flexible working options & access to ongoing career development

**About Us**:
**At CatholicCare Diocese of Broken Bay, we believe in the power of compassion, courage, and connection. As a leading not-for-profit, we’re committed to supporting individuals, families, and communities through values that shape everything we do: Faith, Respect, Compassion, Excellence, Courage, and Social Justice.

**About the Role**:
**An exciting permanent, full-time opportunity has just opened up to join our Intensive Therapeutic Care (ITC) team as a **Manager, Casework** on the **Central Coast**. This is more than a leadership role—it’s a chance to shape futures, build resilience, and guide young people toward brighter outcomes.

The main objective of the role is to lead and support a team of Case Managers to deliver high-quality, trauma-informed care through CatholicCare’s Intensive Therapeutic Care model. You’ll provide supervision, coaching, and professional development while fostering a culture of best practice, accountability, and collaboration. Flexibility for occasional weekend and on-call work is required.

**What You'll Do**:

- Lead and mentor a team of Case Managers, fostering a culture of excellence and trauma-informed care.
- Deliver high-quality casework through CatholicCare’s Intensive Therapeutic Care model.
- Provide supervision, coaching, and professional development to your team.
- Drive best practice and continuous improvement aligned with OCG Accreditation Standards.
- Support young people and families through permanency planning and connection to specialist services.
- Collaborate with stakeholders including DCJ and the Office of the Children’s Guardian.
- Prepare reports and contribute to strategic planning and service delivery.

**You will need to have**:

- Degree in Social Work, Psychology or related field.
- 4+ years’ experience in casework (OOHC/child protection preferred).
- 2+ years’ experience managing teams with a contemporary leadership approach.
- Strong understanding of trauma, child development, and therapeutic care.
- Knowledge of Restoration, Preservation, Adoption and Guardianship.
- Budget and care package management experience.
- Unrestricted driver’s licence and access to a vehicle.

**Why Join CatholicCare?**
- **Salary packaging -**Boost your take-home pay.
- **Fitness Passport program -**discounted gyms memberships across Australia.
- **Training & Development -** Grow your career with ongoing learning.
- **Employee Assistance Program -**Free, confidential counselling and support.
- **Bupa Health -**Corporate healthcare discounts.
- **Extra Leave -**Additional paid leave day over Christmas.
- **Hope Awards -**Be recognised and celebrated for your impact.
- **Baby Bonus -**Paid bonus for eligible primary carer.

CatholicCare is a safe, inclusive, and respectful employer. We value the unique perspectives of Aboriginal and Torres Strait Islander peoples and are committed to working alongside First Nations communities.

**We strongly encourage First Nations people to apply**. We welcome applicants of all backgrounds, genders, faiths and diversity.

**No recruitment Agencies.

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