Deployment Specialist, IT Services, Clerk Grade 5/6

1 week ago

Sydney, Australia NSW Department of Parliamentary Services Full time

$97,027 - $107,659 per annum (Clerk Grade 5/6), plus employers’ contribution to superannuation and annual leave loading
- NSW Parliament, Sydney CBD
- Temporary for 12 months with possibility of extension

**About us**
The Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logístical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales.

**Enabling the Parliament, serving New South Wales**:We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

**Our commitment to flexibility**:We will consider requests to undertake the work on a flexible part-time or job-share basis.

To get a feeling of what it’s like to work at the Parliament of NSW, watch our video, 'The People's House'.

**About the position**
The IT Deployment Specialist will play a vital role in ensuring the efficient deployment and support of IT hardware and software systems in Parliament House and across the Electorate Offices in New South Wales. They will provide hands-on technical expertise to the many stakeholders across the organisation as well as providing end-user support as part of the daily operations of the Service Desk team.

**About you**
- Proven experience in IT deployment and support.
- Proven service desk experience handling, actioning, and resolving IT support tickets.
- Relevant IT qualifications or comparable workforce experience.
- Strong troubleshooting skills and a comprehensive understanding of hardware and software systems.
- The ability to lift and transport hardware as required.
- A valid NSW driver's license.
- Role Description
- Department of Parliamentary Services website
- NSW Parliament pre-employment requirements

**How to apply**
- Your **up-to-date resume** [maximum four pages] which clearly details your skills and experience as relevant to this position, and
- Your **response** [maximum two pages] to the** targeted questions** below.

Your resume and response to the following targeted questions will be the initial assessment method used to determine your suitability for this position compared to other applicants. **Applications that do not include a response to the targeted questions cannot be comparatively assessed and are unlikely to progress to the next stage of assessment.**

**Targeted questions**
1. Describe why you are interested in this position and how your experience, skills and interests align with the role.
2. Can you describe your experience with deploying IT hardware (e.g., desktops, printers, software)? What specific hardware types have you worked with the most?

Electronic attachments must be MS Word compatible or in pdf format.

**Technical assistance**: Should you encounter any technical problems, please contact ‘I work for NSW’ helpdesk 1800 562 679 (Monday - Friday).

**Job Reference: 0000AUSA**

**CLOSING DATE: Thursday, 30 January 2025 [11.59pm]

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