Clinical Assistant

**Are you a Physio or EP student looking for hands-on clinical experience? Why wait until you graduate to make a difference? Start NOW by gaining valuable experience and creating a meaningful impact on clients' lives**

At Active Movement Studio (AMS), we’re more than just a clinic - we’re a vibrant, supportive community united by a passion for health, movement, and growth.

**Why Join AMS?**

Here’s why you’ll love being part of our team:

- A Dynamic, Multi-Disciplinary Studio: Join a forward-thinking team committed to innovation and exceptional client care.
- A Supportive Environment: We prioritise mentorship, personal development, and collaboration to help you thrive.
- Passion for Movement: We live and breathe health, fitness, and all things active.
- Value-Driven Culture: We uphold honesty, openness, and a commitment to excellence in everything we do.

**About the Role**

The Clinical Assistant role is pivotal to the success of AMS, supporting clinic operations, enhancing client satisfaction, and assisting Allied Health Practitioners. This multi-faceted role focusses on:

- Client Experience: Building meaningful client relationships, managing new clients induction, and creating memorable experiences
- Allied Health Practitioner Support: Providing hands-on assistance through pre-session warm-ups, Workcover case management, and supporting programs such as Pilates & Group Fitness.
- Administrative Duties: Managing accounts, appointments, enquiries, and supplies to ensure the clinic runs smoothly

**Who We’re Looking For**:
We’re searching for someone who:

- **Thrives on building meaningful relationships** with clients.
- Brings **exceptional customer service, communication, and multitasking skills** to the table.
- Excels in a fast-paced environment and can manage practitioner schedules effectively.
- Ideally has experience in a similar role or is a **Physio or EP student** (preferred but not essential).
- Is punctual, organised, and proactive in contributing to the team.

**Key Requirements**:

- Proven experience in an administrative role, ideally within the healthcare setting
- Strong organisational and time management skills, with great attention to detail
- Proficiency in Google products (Docs, sheets, slides)
- Excellent communication and interpersonal skills to liaise with Allied Health Professionals, Case Managers, and other Stakeholders
- Ability to work independently and manage multiple tasks in a fast-paced environment
- Certificate IV in Allied Health Assistant or Fitness (preferred but not essential)

**Key Responsibilities**:

- Welcome clients warmly and create long-lasting connections
- Manage appointments, client attendance, invoices and communications
- Follow established processes for managing sales enquiries and client acquisitions
- Assist practitioners with pre-session preparations, post-session care, and program support

**What We Offer**:

- A supportive, high performing team culture
- Opportunities for professional growth and mentorship
- A chance to work in a state of the art facility with motivated clients and practitioners

**APPLICATION PROCESS**

Complete the following steps:
1. Submit your current resume through LinkedIN or by visiting our careers page

2. Submit a link to your 60-second video answering the question below.

**Job Types**: Part-time, Casual

Pay: $30.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Gym membership

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 28/02/2025
Expected Start Date: 17/02/2025